Práctico

Pickup process is a little bit slow and the guy on the counter push me too hard to sell me insurance from them even told him I already got insurance from another company, he keep insist to buy it and explain me how much the California drivers are dangerous and will have a big troubles with my car and future accidents .

We had to pay an additional $13 fee per day for the privilege of allowing the spouse to drive the car. This is unacceptable and we will not rent a car from Thrifty anymore.

Good service. Don't like their "early return" charge policy.

I wish you call me 1 813 327 2211. My booking was done from India, somehow Alamo refused to give me car on BWI airport on 16 April, later your customer service manager agreed that I rent car from BUDGET company and agree to reimbursement the cost I wrote 10 email but no one care to send money or even a phone call Do you know how difficult to call u On your customer service number no forwarding number 1,2 ,3,4 works This is very disappointing wish management call me

The car I rented did not have a gas cap. Customer service was like talking to a robot.