Zoom!

I had initially reserved a van which I thought would come as a panel van without the bunch of passenger seats. However that wasn't the case, so the rep at the counter upgraded me to a F150 pickup as an alternative which was greatly appreciated.

I simply just love booking my car rentals with Easyrentcars.com.

The car was damaged but the real issue was the cleanliness of it. Also the washer bottle was empty but when filled just after the hire when I noticed it, the water didn’t get to the front or rear screens -a legal and safety fail

Had an issue with first booking as you cancelled it administratively and I had real issues with resolving it by phone. I agreed a £50 voucher but got $50 and had to pay the difference in higher rental charges myself.

Nous n'avons pas eu la voiture économique mais un SUV, ce qui nous convenait moins (moins écologique!) mais c'était soit ça soit le SUV. Personne au comptoir très gentille mais beaucoup trop insistante concernant les options, et essaye de manipuler pour gagner encore plus d'argent, j'imagine que des clients ne maitrisant pas l'anglais se fassent avoir... dommage. il serait important de notifier que le prix de la location de la voiture ne comprend pas le plein du véhicule.

Front screen where dirty inside, hood where not cleaned and there where staines/spots in the passenger seat

Great service and good information given prior to picking up the car.

We booked a Ford focus or similar to fit two suitcase in. Budget tried to give us a Ford fiesta claiming it was the same thing and sell us an upgrade. They ended up giving us a Kia sol. When the bags didn't fit the persons handing over the car was very unhelpful and walked off after putting the seats down and throwing the bags in saying it was fine as there were only two of us. We went back into the office and and spoke to a different person who sorted us a car with a big enough boot to fit 2 bags in out of sight.