Alquile el auto con un seguro, y cuando lo fui a levantar me dicen que no contraté nada...

About Budget: 7.0 /10
Al contratar el auto por medio de qeeq.com, especificaba que tenía incluido el seguro Liability (contra terceros). Cuando llegué a levantar el auto en Budget, me dice el encargado que NO tenia ningun seguro contratado. Tuve que pagar 350 dolares aproximadamente para contratar un seguro que supuestamente ya habia comprado.. Por favor, necesito la devolucion de ese dinero, gracias
Reviewed: Sat, Aug 28, 2021
Medium SUV | Mazda CX-5 or similar

Relevant Reviews on Budget in United States


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Intermediate | Toyota Prius Hybrid or similar
“Quite pleasant and satisfactory”
About Budget: 9.0 /10
There were two unexpected situations: 1. I chose Full to Full fuel option, but the staff asked me to switch to another fuel option which is to return empty, for a higher fee. I don't understand this kind of business practice, and hope this will stop. 2. I booked a Toyota Prius, but I got Ford Fusion hybrid, but I was happy with the change.
About QEEQ: 10.0 /10
Reviewed: Sat, Feb 15, 2020


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Compact | Ford Focus or similar
About Budget: 10.0 /10
Great service
About QEEQ: 10.0 /10
Great site
Reviewed: Sat, Jan 18, 2020


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Large SUV | ford Explorer 7 Seats or similar
“Good, had to pay way more than expected.”
About Budget: 10.0 /10
Budget did not have the 7 passenger SUV available and offered a 5 passenger SUV, which wasn't what we reserved or needed. So i ended up paying 80% more for a large SUV, which was great but not what I reserved.
About QEEQ: 10.0 /10
Reviewed: Tue, Jan 7, 2020


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Intermediate | Hyundai Elantra or similar
“Great car, quite poor customer service by Budget”
About Budget: 9.0 /10
As a whole the experience wasn't bad, especially as the car was concerned, but the customer service for me was a total disaster. First, I was charged a second time for a 100% prepaid booking. I had to show them this on return, so they started doing something to correct it - and I'm still not sure whether they did it so that I didn't pay anything additionally. Second, nobody warned me that the moment I get out of the rental location, I will get into a city tunnel that is actually a toll zone. And the toll charges by Budget are anything but budget - it's a complete rip-off. I was charges over $22 for one single toll charge (and my friends living there told me they are paying somewhere between $1 and $2 for the same thing. Other than that - no problems, great car, well, nobody cares about marks and scratches in the USA, they don't even bother marking them on the protocol or checking for them on return, but I am already getting used to this.
About QEEQ: 10.0 /10
Reviewed: Sat, Nov 2, 2019


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Medium SUV | Ford Edge or similar
About Budget: 4.4 /10
Budget didn’t honor the booked deal . The agent insisted on no availability and I had to buy higher package
About QEEQ: 8.0 /10
Reviewed: Mon, Aug 26, 2019

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