TURKEY CAR RENTAL REVIEWS

There was an accident, but it was quickly resolved after submitting the police report.

Satisfied

The process was very simple, and the car was in good condition. There was only one tire pressure warning which was resolved at a gas station without any major issue. Returning the car was smooth as well; just paid the highway toll and left.

Extremely satisfied

It was a terrible car rental experience. I had an appointment to pick up the car at 13:30, but there was no one to deliver the car when I arrived at the airport. The customer service couldn't communicate in English. After asking for help, they said they would send someone to the airport in 15 minutes, but after waiting for two hours, no one showed up. I had to go through a lot of trouble to contact the international customer service. We ended up waiting nearly four hours without any compensation.

Very satisfied

Extremely satisfied! Will recommend!

They are welcoming, very friendly, specially ( Haddy ) was a polite person, the process was smooth 10 of 10

Good communication to customer Very helpful Price was better than other app

Very satisfied

Acceptable

The car was good. It was a diesel with 33,000 kilometers on it, and I was very satisfied with its power, fuel consumption, and highway stability. The policy of returning it with an empty tank is a bit tricky. I didn't dare to estimate the fuel so precisely, so I probably added about 100 yuan more, which benefited the car rental company.

It's okay, but they leave a little fuel in the tank, so you need to return it in the same condition.

The service was quite enthusiastic. They ask if you need additional insurance without pushing it. The car had only 4100 kilometers, almost new.

It was a complete nightmare. Called the store clerk upon arriving at the airport, but couldn't understand them due to a heavy accent and poor attitude. After contacting customer service, I finally got to the store. The clerk demanded 200 euros for highway fees, threatening a 15 euro charge per camera if not paid. Had to pay 100 euros after further customer service intervention. Not sure if the clerk or all Turkish people are scammers. On one day, the car broke down and we were stranded on the highway. The rental company said we could only contact them via WhatsApp, but I couldn't receive the verification code. Kept asking customer service for help until we finally got a new car after a whole day's hassle, which completely disrupted our travel plans.

Very lazy. When returning the car, there were no staff. I waited for half an hour. Luckily, I went to the airport early.

Brand new car with only 2000 kilometers, very good

Excellent and efficient

The specified model wasn't provided; they gave us a Carolla SUV. The parking garage was poor, and there were several dents and scratches on the car.

Very good, the paperwork was done quickly.

The service was efficient, but the car struggled with hill starts and slipped.