JAPAN CAR RENTAL REVIEWS

The pick up should indicate “Toyota centre”, because didn’t see any “Hertz” logo.

Great.

They were very efficient, even return me parking fee for the pick up car parking fee. They were friendly and easy to communicate.

Well done QEEQ for making the rental easy.

The only issue is you have to find their shuttle van service to the pick up location. Regarding the rides I do not like the electronic rear mirror. Totally not use to it, sometimes the screen brightness gets dim and it’s very unsafe.

Service staff is very helpful, and provides complete necessary information we need. Appreciated!!!

Fast and Easy to use.

easy flexible, staff can speak mandarin

good

nice, make sure go to FUK international terminal

nice

Everything was a breeze. Flexibility to arrange to return the car at our preferred location instead of the designated point for a fee.

บริการดีมากก ไม่ยุ่งยาก ตอบแชทเร็ว

จองง่าย คุ้มค่า

This is the only rental i could find that allows me to return the car before 8 am at the airport with no fuss. Everything was clearly explained. Whatsapp was possible with mandarin. The car pumps diesel and is very fuel economy.

easy booking

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The rental experience was smooth and easy for me as first timer. The only feedback which I need to provide is how the responsibility of the staff to help first time customer to understand more like where is the car key placed in car.

Very smooth n easy booking experience online but need improve on details provided for customer searching for car availability dates and time - it never show what is available and not available

Location codes in the car navigation system did not work, and overall the navigation system was not useful because it did not find POIs.

The car is very old and we pay the high price and expecting me to write good review not anymore

Mr Wang was very helpful and he can speak Mandarin which was very convenient. I strongly recommend my friend to engage him again.

The car rental company service staff is very helpful and accommodating. Seeing that they weather is cold, he continuously looked after my well-being and asked me to wait in a car when he settled the handover procedures. The process was smooth and the staff was caring and thoughtful. Definitely will hire their services when I am back in Japan.

I have been using Qeeq for car rental in my overseas trips and awesome service as always. The customer service officer is very prompt in responding to my inquiries and helpful in ensuring that my booking was well taken care of.

시에나를 빌렸지만 동급차인 오딧세이가 아닌 더 작은차인 프리드를 줬다

The cars are not at airport and we had to take shuttle bus for 15 mins. Waiting time for shuttle meant that total 30 mins was spent getting to counter and keys

Very limited cars for this location

셔틀버스까지 조금 멀고 안내하는 분의 걸음이 빨라서 노인과 아이 데리고 따라가는게 조금 힘들었지만, 전반적으로 친절하고 차량 상태 좋아서 만족했습니다

First off, Flight noticed that my pick up date did not match my arrival in Okinawa and messaged to confirm date the car was needed. Next, they agreed to pick me up at a convenient rail stop and take me to the car, saving me from having to navigate the airport and my way to the rental office on my first visit to Okinawa. The car was an upgrade over the typical American economy car - very nice! Drop-off was a cinch as well. I drove to the office and the staff took us directly to the airport! Excellent customer service.. would definitely recommend.

The QEEQ booking platform was easy to navigate and efficient. Directions for needed documentation, pick up and drop off were clearly explained. Driving for my first time in a foreign country was a bit daunting but I felt better knowing I had the QEEQ insurance in case something happened.

Excellent

Excellent