KUALA LUMPUR CAR RENTAL REVIEWS

Galaxy Asia. Great

Easyrencars.com Great

Good service.

Reliable

Great service and friendly staffs. Car they provided me was quite dated.

Really easy to use

Very friendly staffs and well maintained cars

Thank you

I got the latest model with no extra charge.

Thank you

I got free upgrade to Honda City ! Thank you.

Easy to use

They gave me brand new model with no extra charge. And they offer many different types of cars so you’ll find exactly what you need from their stocks.

Really easy to use

I got free upgrade to Honda City with no extra charge.

Fantastic

I got free upgrade to Honda BRV with no extra charge.

Fantastic

Ordered a Nissan SUV but was offered a brand new Proton V4 instead. Very good drive and staff was helpful at chek in and out

Great aggregator of offers with very detailed commentaries to cover the small prints by each rental company

i was waiting for more than 30 mins at the counter but no one was there. after calling the customer care, the staff came and argued with us regarding the waiting time. really unprofessional. secondly the car had worms inside. we found like 4 big ones. really disgusting

Very friendly and efficient service. Will definitely use PARADISE again.

Booking perodua alza give me another car, so sad

Good enough

Okay

Easy process

Overall the car was good. But the staffs are not as friendly as they should be.

Great experience.

The counter it’s not easy to find if you came for the first time and the area is hot if you waiting for long time but the process was fast enough and the staff were friendly and fast.

The price didn’t drop but I like this app it’s easy booking.

My experience was horrible and will never use paradise again therefore won't be using easyrentcars as they recommended them. We spent over an hour waiting for the staff to show up to which the security guard in the end had to do the paperwork via the phone to his boss after waiting well over an hour. The vehicle was in poor condition and filthy from the previous users both in and out, the security replied that they don't wash the cars on the weekend it's not their job. Seems like their was no one there to do any of the admin or cleaning except the poor security guard. Within an hour of our trip our tyre blew on the motorway on our way up to penang, rang the paradise rent helpline, who basically said for us to sort it out ourselves, luckily we rang the malaysian motorway patrol called Ronda who were fantastic in helping us, Paradise were not interested at all in helping us get their car fixed. We limped to the nearest exit and found a tyre shop and changed the tyre at our expense, which was later reimbursed at penang paradise who were much more helpful then their KL franchise. Was a terrible start to our trip with a careless company, minor things like tyres and cleanliness is sometimes expected but with their attitude it did not help us, after all they were more than happy to collect the rental for a week.

staff is very helpful & polite... the rental is also reasonable. They provide shuttle service from Klia 2 to rental center which located at Klia, the shuttle driver is a kind uncle... all the procedures are smooth and fast, i get my car within ten minutes... i will choose this company next time if i want rent a car again. THANKS SURIA!

Everything was easy and the car was nice and new. Only comments were the wipers were bad and the wiper fluid was empty. (And you'll need those often in KL)

The car wasnt ready to pick up at the airport, instead, a staff drove to meet and take us to the airport car park nearby (abt 5 mins ride) for car pick up. It would be much better if they can arrange to pick up the car right at the airport. The staffs were nice and helpful though.