HONOLULU AIRPORT CAR RENTAL REVIEWS

Pick up was longer than expected with a pushy up sell, it felt like the counter staff were getting annoyed when i wasn't purchasing extras i didn't need or want. They even tried to sell me insurance that was already included as they weren't checking the booking properly. Rental car drop off signage was confusing, as the signs were blue and in plain sight when driving in to the airport, but they change to yellow small signs as you get near the terminal, so we missed the entrance and were taken back on to the highway. This added another 15 mins to dropping the car off so we were almost late. Drop off staff were trying to move the car to begin cleaning etc while our belongings were still in it, luckily we were very organized or it would have been easy to leave something behind.

The man at the counter tries to sell me insurance without telling... I had to go back once I had the car to cancel insurance...not good process at all!

車受け取りに一時間半もかかった。 保険の契約内容が不透明。

The car was ready to go when we picked it up. There was slight miscommunication and someone else's reservation kept popping up instead of ours. The car ran great. Only issue was that the wipers were very squeaky.

Booking was very easy and quick. I even got to save more money after already booking our trip which was awesome!

The car was awesome. We were able to get the car quick and start vacation without any trouble.

Good

Good

Excellent customer service, prompt. Clean almost new vehicle. They are now combined with Dollar Rent a car. One office for pick up for both agencies, although physical locations are different. it could be a little confusing.

Easy to use booking process. Price protector only gives Easy Car Rental a leg up on all competitors. One can book with confidence not only because the price is protected but also because free cancellation.

I uses thé kiosk at Alamo and thé processus Washington suite fast

Price was great

対人対物の保険加入を勧められ加入したが、AXAの保険には対人対物が入っているかわからない。

万全プランで契約したが、対人対物の保証が判らなかったのでAlamoで加入させれた、AXAの保険で対人対物も対象なら余計な保険に加入させられたのでは？ 対人対物の保証があるのか分かりずらいので困る。

Yes, the car was as expected. All details were in place for a swift to problem check in, and an equally easy return. Fantastic 10/10, No complaints Nothing could have been better. Thank You

Booking was easy. We got a "Price Drop" which was a Very Nice & Unexpected Bonus. Smooth easy transaction Congratulations a job Very Well Done Thank you.

予想以上に借入から返却までスムーズでした

スタッフはフレンドリーで事務手続きも早く、ストレスを感じませんでした。車内清掃はしっかり行われていない印象でしたが、比較的新しいサンルーフ付きのSUVで、機械的な不備は一切ありませんでした。嫌な臭いはなく、エアコンもしっかり効いたので、全体的に満足です。

車両検索から予約までとても簡単でスムーズでした。リマインダーのメールの頻度やタイミング、価格が下がった際の保証サービスまで含め、とても良いシステムだと思いました。また利用したいです。

借りる時も返却時も対応が早い。空港からのシャトルバスは10-15分おきにある様子。 保険込みの値段だと最安だったのでここに決めました。事故はなかったものの、安心感があったので、無駄な心配をしないで旅行ができてよかったです。

会社横断の値段比較で、保険込みのオプションも比較できて大変によい。

Location of the airport location was a BUSH street with very large commerical vehicles in area...a little dangerous/stressful to get in and out of. Counter staff big help.

空港へ到着し、カウンターでの待ち時間が長すぎる。 対応スタッフは二人で、それぞれ対応中でしたが、その対応に時間がかかり無駄な話しや関係ない会話ばかりで 次に待っていることを全く考えていない。

車の受け取り返却ともにスムーズでした。 車内の床に砂が落ちるのはオアフ島では仕方ないと思います。床の砂が多いので１００usdが必要と言われました、床マットをパタパタ叩くことで請求はされませんでしたが、、、、

安く車を借りられて満足しています。

Great car, roomy, good value.

Great site, easy to access and use. Exceptional value compared to other sites! Thank you! We will come back!

The car was great .just what we needed, dollar service center was goid just struggled to find the pick up point, but all in all it was good.

車は洗車されていたが、とても汚く、車内外とも最悪だった。

upsold on a bigger car but it was a good recommendation due to our party size. could have done a better deal considering this was our second consecutive rental with them.