HONOLULU AIRPORT CAR RENTAL REVIEWS

An extremely long wait for the shuttle bus then 3 all turned up at once! at the pick up desk no information about returning the car so when I dropped it off I parked in the wrong place, told to park under the blue umbrella, so I did, that was wrong too! Basic car, need to clean INSIDE the windscreen too please. Smelt of stale cigarette smoke, yuk.

I showed up 15 minutes before our rental time and staff was completely unwilling to start the rental process early unless I paid $100 US. It took an hour for them to enter the information into their system and get the keys to me.

Price drop saved us some money and Easyrentcars was great

もう少し日本語がわかるスタッフがいると助かります。

現地でも日本での予約内容が確実に明示される様にして頂けると安心して旅行が過ごせます。

Horrible!!! Our appointment time to pickup was 11:30am. Stood in line for about 45-1hr. Car was still not ready.

i was a little worried about my rental because of a bad experience with another company in april. ace was great. the shuttle from the airport was wonderful, the pick up agent was efficient and was quick to get us in an out. the car itself was fine. the drop off was smooth and the shuttle back to the airport was great.

nice and easy to cost compare vehicles and look at the different ratings for each of the companies. overall, it was smooth and easy.

　我々の人数と荷物のボリュームを見た出発店のスタッフの勧めで、エスカレードへ割安に有償グレードアップを紹介してくれました。 ４年ほど所有していたので乗りなれていましたが、予約サイトでは２倍位のレンタル料金の差が有り諦めていました。 　実際に予約車輛では空港からホテルまではスーツケースを抱いての乗車覚悟したので助かりました。 また、エスカレードのナビはスマホのグーグルと連動可能なので日本語ナビは不要となり、結果、トータルのレンタル料は差額が１日１０ドル程でお得にラッキーでした。

満足コースでしたが、肝心の対人対物保険に加入していませんでした、ロードサービスや搭乗者保険よりも重要なので当初より必ず含むべきです。

We had an enjoyable experience

Best prices

綺麗な車で手続きもスムーズでした

値段比較しやすく、使いやすかったです

very nice rental car

Great little car. Easy pick up and drop off. Great service.

Car was excellent. It took a while at the counter.

日本車を予約していたのに、汚いそこいら中が傷だらけの、壊れかけの韓国車を渡された。これはひどいよ。韓国車なんて乗れたもんじゃない、使いにくいし、今回はボロボロ状態だった。

素晴らしい

confortable car for group travel

Easy process, great service and user friendly website

Very easy in and out rental. No extra charges or hidden fees!

We got a car that was better than expected.

Super easy to book cars, excellent value, great experience.

Kind staff and easy to pick up the car. Car maintanece was really good.

Easy to compare rental offers! Awesome.

It took a hour to pick up the car.

ホノルルのアラモではワイキキから向かうと逆車線に入る必要があるので、返却がやや大変。日本人スタッフもいたが、保険については断っても勧められた。返却は車をぐるっと確認にしてガソリンをチェックするだけで終わり。車内は汚かったが問題にならなかった。

It was a very long wait at the check in counter. The instructions said I would not be guaranteed a car if I was delayed upon landing & I should call Advantage. I called & the phone just rang & rang. There was a very long wait at the counter...about an hour. The service person was very nice, & said they would put me in another car so I wouldn't have to wait for a my compact. Unfortunately, the car was a Camaro, which was a difficult car for a short person, & the trunk with the very small opening was useless. The staff was very helpful in the garage when I couldn't find the brake release & the trunk release. Return was extremely quick.

I didn't realize EasyRentCars was a middleman, so didn't learn it was Advantage until I received a reminder just before my trip. Prices were much better using EastRentCars.

The waiting time at counter was too long. It was early in the morning (9ish) and there was only one on the counter and one other who moved with no urgency to open another station and tend to growing line of customers. Quite frustrating.

Easy booking, no problems