GATWICK AIRPORT CAR RENTAL REVIEWS

Mileage shown on the out paper was incorrect-in their favour should I have done more than my allowance. Out paper showed tank full but it was only ⅞ full. I took it back full but it does niggle me that someone may be trying it on.

Initial car had two illegal front tyres. Very slow at the desk.

Good guys. Shame about the pickup time. They were trying to help another client, but cars are 15mins off site and had to wait

Waited for ages for office to open as dropping off another customer. Found the office hard to find from the instructions. Hated the shuttle bus system - I think I overreacted; others might find it fine. Friendly and helpful staff.

The staff were very helpful and friendly. I will definitely use again

Very easy to obtain a car at the best possible price

A1

Dollar was very nice but took 30 min to do paperwork and bring car out. Much too long for prepaying. The counter person was very nice for too slow.

Been 1 month and still waiting for deposits to be returned. Been on website and says don’t chase us up for deposit returns. If you send an email it says manager will reply with 14 days. What sort of service is this it’s 2019 not 1944

Works well

No contract or invoice sent upon collection or completion of the rental Not good in that respect!

Ridiculously long queue and time taken to pick up vehicle.

Good service, they upgraded my car when I arrive with the huge luggage.

Great apps on car booking

Nice car. Very helpful counter staff, and choice of vehicle and super quick to give back

The car was good - paid for an upgrade to give us an additional driver. Delayed at collection due to their internet not working well. Upon dropoff they found a long scratch that could have been there at pickup or may have happened during the rental (it directly lined up with the crease at the base of the doors) - I certainly didn't hit anything but it could've been done when parked some time. Not dissing them on this, luckily my insurance paid the amount in full that I was charged. They are generally fair about rentals and scuffs/dings - I would definitely use them again

The address said north terminal but this was wrong and got sent to south terminal. Waited 45 mins to pick up and first car smelt and had low tyre pressure, so swapped it.

Very easy booking at good prices

Great services, they change the car model to a better one due to unavailability. Clearly explained the services they provided as well as my responsibility.

Car was great and got 2 large cases and one small in the boot,or other hand luggage we put in car Car could have 4 passengers of average size I really got to enjoy driving this car and went so well for a small engine Would be my next choice Staff were friendly and did try to sell you every thing but that is there job and certainly didn’t get upset if you said no Finding pick up wasn’t so hard but we made a mistake but were redirected by locals

Good Like any company I haven’t used before you wonder but all went well and certainly better than some of the reviews for them and green motion Yes I would use again

Very Good

Very Good

Received damaged car

cool

Good overall, but pick up process was very long and there was quite a queue, but it was a busy time of year so was expected.