“Cheap car, good service, but quite old car with basic features”
About Thrifty:9.3/10
Very good process on counter with smile and completely no issues here. Drop off also without issues. Also I got car in segment, that I wanted, and all my luggage fit in the back. The main issue was quality of car - quite old with big mileage (170k km) without any special features (just radio and manual air condition, no bluetooth, no android auto, no rear parking sensor). But I also have to say, that car had good engine + I didn't have any issue with car during whole 2600km of trip
For National - Car was in great shape and very clean and comfortable. (Except left side fog lamp light missing).
But definitely overpriced. It was not value for money deal.
Except for the price everything was good.
About QEEQ:8.0/10
The only thing which I didn't like about the whole process is; even after booking the super protection plan from easy rent cars, the counter (National) only received the booking for Basic Plan. which becomes a concern in the case of an accident or any damage, The National rental will still charge me for the damage. whereas I booked for super protection plan and paid extra so that I can be relieved from the stress of any damage/accident and theft.
The car was clean and new (with a bit external scratches which was ok). We waited at pick up for a bit long time since there were other customers and it seem like their staffs were busy. but overall they were very helpful.
About QEEQ:10.0/10
Easy to use, reliable. I was a bit unsure since the price was super cheap and I was like "what if we can't get the car when we got there?" but everything was smooth.
Car was not as advertised, no rear seat belts and no air con, no alternative cars to hire, a bench seat instead of rear seats, arrived to find I would be driving in Thailand while people and children in rear of car would not be wearing seat belts
About QEEQ:7.0/10
After telling easyrentcars about their been no rear seat belts in the vehicle, easy rent cars are happy to carry on selling this vehicle available to families from all over the world because it is not compulsory by law to wear seat belts in the rear, so keep clear if you value the life of your children or passengers sat in the rear
Booked a vios but we get a camry which is really out of our expectations. The space for camry is larger and comfortable. Really satisfy with the bookings. Just the drop off point is really confusing as cars in the airport is a lot and very hard for us to get a parking at the drop off gate
About QEEQ:10.0/10
Well done.
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Mateusz
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