9.7 /10 Excellent
Reviewed: Saturday, July 27, 2024
So far, it's one of the best car-rental providers at the Suvarnnabhumi airport.
Read More >8.7 /10 Very good
Reviewed: Saturday, July 27, 2024
I'm japanese. japanese .
It would have been nice to have a Japanese car installation manual.
I wanted at least an English manual. (In Thailand)
Read More >6.3 /10 Average
Reviewed: Saturday, July 27, 2024
Rude staff on Pick up, car still full of last customers rubbish.
Tires bald, dangerous and down about 5-7psi each ( note that customer is responsible for tires shpuld there be an issue ).
Car ODO showed around 45,000km but sounds and drives like it has 245,000km on it.
Read More >7.7 /10 Good
Reviewed: Saturday, July 27, 2024
Pick up at BKK was very slow
Read More >9.7 /10 Excellent
Reviewed: Saturday, July 27, 2024
Very friendly and easy-going staff, helped to process my documents efficiently and explained the rental agreements clearly. Went with staff to pick up the car that's parked near the terminal door (no need to walk far), did some quick checks to mark any existing faults, and was on my way. The return was a bit confusing due to the instructions given - I thought I needed to find car park 7, but after a quick call, i found out it was actually Door 7 (they call it "Entrance 7") at the Arrivals Hall (the same area where I picked the car up from, where their car rental booth is). I might have misread the info, but I guess they could have written it clearer or just told me to drop off near the same area I picked it up, since based on the address written, I don't know what "floor" or "entrance number" i was at during my arrival. But other than that, the drop-off process was smooth, and the staff cheekily asked if I "got into any accidents" before letting me sign off that the car was returned with full tank, without any (new) damages. Overall, I would definitely rent with Chic Car Rent again.
Read More >6 /10 Average
Reviewed: Saturday, July 27, 2024
The staff kept asking for a tip and asked me if I liked marajana. I think that tell you all you need to know. Awful and I’m still waiting for my deposit back.
Read More >10 /10 Excellent
Reviewed: Saturday, July 27, 2024
The counter staff are nice and friendly.
Read More >9.7 /10 Excellent
Reviewed: Saturday, July 27, 2024
Always efficient and quick and they do not try to hard well add-ons, which has not been the case for others at BKK I have used before.
Read More >7.7 /10 Good
Reviewed: Saturday, July 27, 2024
need to improve counter staff
Read More >9.7 /10 Excellent
Reviewed: Saturday, July 27, 2024
Got a free upgrade to Honda CR-V and love it! The vehicle is in good condition, clean and powerful. Staff is helpful in helping to mark the existing scratches on the car. Satisfied with Chic Car Rent.
Read More >9.7 /10 Excellent
Reviewed: Saturday, July 27, 2024
Overall experience was good but at the time of return i was not able to fill the fuel tank to full as i took express way .The tank was above half i have pictures of same but the staff at counter didnot agree with meter reading and was asking 1000 baht for refill after much arguing they accepted 750 baht.O do understand that i was supposed to fill the tank but asking 1000 baht for a tank more than half is too much when the complete car tank gets filled up for 1200 baht.
Read More >8 /10 Very good
Reviewed: Saturday, July 27, 2024
CDプレーヤーが無かった
Read More >10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Good and fast service! Vehicle well maintained!
Read More >10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Great service!
Read More >8.3 /10 Very good
Reviewed: Saturday, July 27, 2024
upgraded the car from city to teana. but the car high miles around 180000km. Staff is helpful.
Read More >9.7 /10 Excellent
Reviewed: Saturday, July 27, 2024
Fast and smooth. No issues.
Read More >8.7 /10 Very good
Reviewed: Saturday, July 27, 2024
Overall the service staff were good & friendly. The car condition was not to my expectations as there too many dent marks. Car a little old.
Read More >8.3 /10 Very good
Reviewed: Saturday, July 27, 2024
Service staff at counter were friendly & efficient.
Read More >9 /10 Excellent
Reviewed: Saturday, July 27, 2024
深夜到着でしたが受付の女性の対応もよくスムーズに車両を受け取ることができました。夜で車の傷の状態など分かりにくかったですが写真を撮っていたので、返却時にチョック漏れで疑われた傷も写真のお陰で難を逃れました。最初の傷のチェックと色々な部位の写真は必ず撮っておいた方が良いでしょう。車両は走行距離はそれなりにあるものでしたが清掃もきちんとされており全体的に快適でした。
Read More >10 /10 Excellent
Reviewed: Saturday, July 27, 2024
I’m a returning customer.
Read More >9.3 /10 Excellent
Reviewed: Saturday, July 27, 2024
The staffs are friendly.
Read More >9.3 /10 Excellent
Reviewed: Saturday, July 27, 2024
Everything went smoothly, didn’t wait too long for the car to arrive. Drop off a little confusing but more to do with the airport and the way thai’s park than to do with the rental company. Man arrived quickly to check the car. Would use again without hesitation.
Read More >9.7 /10 Excellent
Reviewed: Saturday, July 27, 2024
Staff good English, clear instructions... car provided is same as reservation..
Read More >8.3 /10 Very good
Reviewed: Saturday, July 27, 2024
車両、手続き、スタッフの対応などは満足しています。一つ残念な点は、返却場所が分かりにくく空港を3周ほどしました。最終的には、同乗者に受付カウンターに行ってもらい、スタッフに来てもらって無事返却しました。その時のスタッフの対応は、すごく良かった。次回も利用すると思います。
Read More >9.3 /10 Excellent
Reviewed: Saturday, July 27, 2024
対応の早さに感謝いたします。
Read More >10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Model given is not the same as we booked. But is of the same configuration.
Read More >7.7 /10 Good
Reviewed: Saturday, July 27, 2024
location convenience at the airport. surprise the car is very new. made of 2019, good car, but had to pay 900 baht for an extra driver, no good.
Read More >7.3 /10 Good
Reviewed: Saturday, July 27, 2024
Was not informed to top up full petrol during car collection. Was asked to pay in cash for less than “ full “ petrol ..
Read More >5 /10 Average
Reviewed: Saturday, July 27, 2024
The car was bad many scratches on the outer of the car. And there are many ants inside the car. Is irritating when you driving and having remove the ants crawling around u. Very bad experiences this time round with Chic Car rent. Disappointed!!!!
Read More >9.7 /10 Excellent
Reviewed: Saturday, July 27, 2024
Вместо машины которую я заказывал, дали больше, чему я был очень рад. А так все на высоте, беру у Chic Car Rent уже не первый раз.
Read More >10 /10 Excellent
Reviewed: Saturday, July 27, 2024
All great perfect experience
Read More >7.3 /10 Good
Reviewed: Saturday, July 27, 2024
When we collected the car at Bangkok Airport it was tightly parked between 2 other cars and the light was very poor...as a result a few of the existing little dings and scratches were not noticed and so not noted on the hire inspection report. I was relieved that none of these missed points became an issue at the offhire...although I did have my own hire pics which would have helped incase of a dispute.so all in all very fair and most importantly not opportunistic.
Read More >10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Very nice service, comfortable and easy to understand and will book again. Thank you very much.
Read More >9.7 /10 Excellent
Reviewed: Saturday, July 27, 2024
Pick up was easy and surprising fast. The lady who served us was friendly and spoke fluent english. We got the latest model Civic and condition was good and ride was smooth. Return was also easy. I called them when I reach airport and the had staff waiting at drop off area. Both pick up and return were settled in less than 3 minutes.
Read More >8.3 /10 Very good
Reviewed: Saturday, July 27, 2024
Nothing spectacular, but no faults either. Would use again if price is right
Read More >9.7 /10 Excellent
Reviewed: Saturday, July 27, 2024
予約した車よりハイグレードな車を貸していただきました。
Read More >8.3 /10 Very good
Reviewed: Saturday, July 27, 2024
Counter staff is helpful and polite.
Read More >9.3 /10 Excellent
Reviewed: Saturday, July 27, 2024
All good.
Read More >10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Easy process
Read More >8.3 /10 Very good
Reviewed: Saturday, July 27, 2024
Another good experience
Read More >8 /10 Very good
Reviewed: Saturday, July 27, 2024
スタッフが気楽で良かったです！！
チップを上げました！！
Read More >8 /10 Very good
Reviewed: Saturday, July 27, 2024
MT車の種類を増やして欲しい！
Read More >8 /10 Very good
Reviewed: Saturday, July 27, 2024
営業時間が変更になっており直前に言われたので大変だった。
Read More >8 /10 Very good
Reviewed: Saturday, July 27, 2024
まあままあなレンタカー会社
Read More >9.7 /10 Excellent
Reviewed: Saturday, July 27, 2024
Thank you. Will book again later. Recommend.
Read More >10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Great customer service
Read More >9.3 /10 Excellent
Reviewed: Saturday, July 27, 2024
Short Staffed on this day i guess,
had to wait for other renters to finish their renting process till my turn came...its OK about 20-25 mins
Staff friendly, Car Good, clean, spacious Honda city,
Car return is a bit confusing, chic gave a GoogleMap pin, but does not navigate much within Airport building.
Getting to 1st floor for drop off is a bit confusing, had to exit & re-enter Airport again...
not Chic's fault, the signboards are confusing
GO TO TAXI STAND IN AIRPORT,
Car return is beside it, you will see Chic staff in their uniform work-jackets, hard to miss...
call Chic before entering airport so staff is ready for return process (under 10 mins)
Over all great experience, family loved it.
Read More >9.3 /10 Excellent
Reviewed: Saturday, July 27, 2024
The car's antenna is probably bad, only a few stations can be tuned.
Read More >10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Nice staffs they found my airpods!
Read More >8.7 /10 Very good
Reviewed: Saturday, July 27, 2024
차량 반납시 찾오기가 힘들어요
돌아올 장소 네비게이션에 저장해주시면 좋겠습니다
Read More >8.7 /10 Very good
Reviewed: Saturday, July 27, 2024
早朝便での入国であったが24時間対応なのでとてもありがたい。ただ返却場所を探すのが難しかった。
Read More >2 /10 Poor
Reviewed: Saturday, July 27, 2024
Excellent got new car
Read More >7.3 /10 Good
Reviewed: Saturday, July 27, 2024
The car has got a lot of miles! The one I have is over 160000 kh already
Read More >10 /10 Excellent
Reviewed: Saturday, July 27, 2024
The car was inspected in person and the results were recorded. They clearly specified the fuel type and provided written instructions. They also offered an upgraded model.
Read More >2 /10 Poor
Reviewed: Saturday, July 27, 2024
I rented a car from this company. When I picked up the car, they didn't allow me to inspect it before signing. The car had already driven 100,000 kilometers, and the seats and interiors were dirty and worn out. What's worse, the brake pads were dangerously thin, and braking caused a loud screech. The main issue came when I returned the car. Despite driving very carefully and holding a local license, the staff used a flashlight to find a tiny cut on the front left tire and demanded 5000 for it. I argued that if I had caused it, how come there were no other scratches or damages? They insisted it was part of the policy to charge 5000. I suggested that maybe their initial inspection missed it because the cut was so tiny it was barely visible. When they showed the car inspection report from the pickup, it indicated scratches on three of the four tires, except for this one. I didn't buy full insurance, so they insisted on the payment. This appeared either as careless inspection by Thai staff or a deliberate scam since they knew I didn't have full coverage. They deducted the money from my deposit. I refused to accept this unfair charge and demanded compensation.
Read More >10 /10 Excellent
Reviewed: Saturday, July 27, 2024
New cars, good service
Read More >10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Easy pickup and drop-off, relatively new vehicles, excellent service.
Read More >6 /10 Average
Reviewed: Saturday, July 27, 2024
Couldn't upgrade the car even with extra payment
Read More >10 /10 Excellent
Reviewed: Saturday, July 27, 2024
The staff was quite friendly and efficient. The return process took just one minute. There was an error in my booking time, but the company allowed me to pick up the car approximately six hours earlier and return it an hour later. Great service.
Read More >8 /10 Very good
Reviewed: Saturday, July 27, 2024
There were very few people both when picking up and dropping off the car, no need to queue. Communication was smooth, which was helpful since renting a car is simple. They reminded me that the full insurance doesn't cover the tires.
Read More >10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Very satisfied with the service. During the drive, I had a flat tire, and the repair personnel arrived within about 15 minutes after calling. Very efficient!
Read More >6 /10 Average
Reviewed: Saturday, July 27, 2024
The car is too old, having already been driven 138,000 kilometers. The chassis components were not securely fixed, causing some noise. I was very cautious while driving. If you see this message before renting the car, make sure to check the chassis to avoid any breakdowns on the road, which could be troublesome... Additionally, the fuel level was far from full when given to me, but I returned it with a full tank, which cost me an extra 500 THB beyond the normal mileage. This felt a bit unfair.
Read More >6 /10 Average
Reviewed: Saturday, July 27, 2024
The customer service attitude was mediocre, they seemed indifferent.
Read More >10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Professional service and high efficiency.
Read More >10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Good
Read More >8 /10 Very good
Reviewed: Saturday, July 27, 2024
The staff said adding an additional driver would cost 100 THB per day when picking up the car. Fortunately, no extra charges were applied when returning the car.
Read More >6 /10 Average
Reviewed: Saturday, July 27, 2024
Average
Read More >2 /10 Poor
Reviewed: Saturday, July 27, 2024
Unacceptable
Read More >8 /10 Very good
Reviewed: Saturday, July 27, 2024
Satisfied
Read More >2 /10 Poor
Reviewed: Saturday, July 27, 2024
Terrible service, experienced an accident and felt extorted.
Read More >2 /10 Poor
Reviewed: Saturday, July 27, 2024
When placing the order, I clearly bought insurance for two days, but at the counter, they insisted that I had only purchased one day and asked for an additional 1500 baht for an extra day of insurance, which I refused. They did not mention that smoking was not allowed in the car, but when returning the car, they fined me 3000 baht for smoking. On the day I picked up the car, there was a foreigner angrily shouting at the counter, and there was a serious dispute between them. I suggest everyone be cautious when choosing this car rental company.
Read More >4 /10 Average
Reviewed: Saturday, July 27, 2024
The car was brand new, but unfortunately the rental company gave us a brand new vehicle with a red number plate (in Thailand, red plates indicate vehicles that haven't completed the tax process, and can only be driven in specific areas and not between 6 PM to 6 AM), which led to a fine from the police. Due to communication issues, the police didn't provide me with the necessary documents for proving this, and the rental company refused to reimburse the fine. Poor experience.
Read More >2 /10 Poor
Reviewed: Saturday, July 27, 2024
This was a very, very poor experience and possibly violated transport safety regulations. Before placing the order, I repeatedly emphasized that I needed a child seat and confirmed multiple times with the rental company. I even canceled a previous SUV booking because that company did not provide child seats and switched to one that did. However, when we arrived at Bangkok Suvarnabhumi Airport to pick up the car, the rental company informed us they had no child seats available. They said they have some at their downtown location, a 45-minute drive away without traffic, but it would close in an hour. Given Bangkok's notorious traffic, it was unrealistic to expect us to drive into the city during rush hour and pick up the seat before they closed. We checked the traffic and realized it was almost impossible, so we had to buy a booster seat from a nearby mall and then drive to Hua Hin. The entire process, including communication, took nearly three hours, forcing us to drive to Hua Hin at night. Neither the rental company nor the rental platform tried to resolve the issue; they just passed the buck, treating us like fools. As a long-time user of the platform, I am very disappointed and will reconsider whether to continue using their app. We prefer to rent directly from companies with better service.
Read More >6 /10 Average
Reviewed: Saturday, July 27, 2024
No Chinese service
Read More >10 /10 Excellent
Reviewed: Saturday, July 27, 2024
When I arrived at the Chic Car counter, they refused to give me the vehicle because the English name on my rental order (in Pinyin) did not match the English name on my ID. After negotiations between the Zuzuche staff and them, and providing an email proof that I am the same person, they finally gave me the car. The Zuzuche staff were very reliable and efficient. I will definitely use their service again next time.
Read More >8 /10 Very good
Reviewed: Saturday, July 27, 2024
Great service attitude
Read More >6 /10 Average
Reviewed: Saturday, July 27, 2024
Not great, heavy accent in English, doesn't speak Chinese
Read More >6 /10 Average
Reviewed: Saturday, July 27, 2024
Returning the car is inconvenient because you need to find someone at the counter.
Read More >10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Everything was clearly explained, and since I purchased full insurance, there were no additional sales pitches.
Read More >10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Excellent
Read More >8 /10 Very good
Reviewed: Saturday, July 27, 2024
Pickup was fast, and drop-off was also convenient! Compared to other companies, Little Yellow Chicken was more cautious during pickup and had many terms to sign, like what's included in the insurance, no smoking, and no eating durian! The thing that was a bit unacceptable was that there were numerous new BR-V cars at the pickup point, but I was given an old model with faded and chipped interior, a non-working Bluetooth, and a data cable that couldn't connect. However, as you know with Japanese cars, even after 120,000 kilometers, it still drives well!
Read More >10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Very satisfied
Read More >10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Very fast, almost no waiting time.
Read More >2 /10 Poor
Reviewed: Saturday, July 27, 2024
The insurance fee was incorrect, almost charged me extra.
Read More >10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Satisfied
Read More >2 /10 Poor
Reviewed: Saturday, July 27, 2024
The car's front license plate and mudguard fell off for no apparent reason after heavy rain on the second day. Unbelievable! The car might have been old and damaged. They insist on charging us 2500–3000 THB for compensation!
Read More >10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Satisfied
Read More >10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Overall satisfied, but the car's mileage is a bit high at 180,000 kilometers.
Read More >10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Very satisfied, no hidden charges.
Read More >10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Pretty good. The car model is a bit old, but it's totally sufficient for travel. The rental company didn't make a fuss about our slight delay.
Read More >Patricia Whitehead
Bangkok
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Great service
Read More >10 /10 Excellent
Reviewed: Saturday, July 27, 2024
It was okay. However, the process to pick up the car was odd as I had to go back to the counter just to sign a paper.
Read More >10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Very satisfied
Read More >10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Excellent
Read More >10 /10 Excellent
Reviewed: Saturday, July 27, 2024
The service was enthusiastic and very good. I booked for 4 AM, and there was staff on duty.
Read More >6 /10 Average
Reviewed: Saturday, July 27, 2024
I always drive myself during trips in Thailand, but this time I made the mistake of choosing this rental company. They did not inspect the car before lending it out, which led to the vehicle not functioning properly. The issue was an old battery that prevented the car from starting, almost causing me to miss my flight. The company is quite large, but I recommend that if you rent from them, make sure to get a new car.
Read More >8 /10 Very good
Reviewed: Saturday, July 27, 2024
The vehicle was quite old and had unusual noises. It had already been driven for over 230,000 kilometers. The most unsatisfactory aspect was the lack of front and rear parking cameras, and even more unacceptable was the absence of rear parking sensors.
Read More >8 /10 Very good
Reviewed: Saturday, July 27, 2024
Satisfied
Read More >4.7 /10 Average
Reviewed: Saturday, July 27, 2024
QEEQは初めての利用で、Chic Car Rent の車を借りルのも初めて。レンタルしたのは、HONDAのBRV。２０２１年に新車が出ているのに、１７万㎞以上走っている使い古しすぎる車。
Chic Car Rent は、タイのHONDAのディーラーでで、現行車を扱っているはず。なのに、ここまでボロい車を提供するとは・・・。ガッカリです。
このボロい車。雨が降ってもワイパーはボロボロで効果なし。ひどい！運転に支障はないものの、ずっと室内はガタガタと異音がして気になる。
Read More >10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Very satisfied! Smooth communication! Thoughtful customer service!
Read More >
