18 Car Rental Brands at Bangkok Suvarnabhumi Airport (BKK)

Reviewed: June 15, 2020

Even though my car had been thru an accident, the staff handled it very well and it was a smooth process

Reviewed: February 27, 2020

Staff helpful and courteous

Reviewed: February 8, 2020

Counter staff helpful, quick process at pickup and drop off. Good value for money

Reviewed: February 10, 2020

Booked a vios but we get a camry which is really out of our expectations. The space for camry is larger and comfortable. Really satisfy with the bookings. Just the drop off point is really confusing as cars in the airport is a lot and very hard for us to get a parking at the drop off gate

Reviewed: March 2, 2020

Booked the Toyota Fortuner. Good condition! New car! Mileage about 10k only Highly recommended

Reviewed: November 30, 2019

It was fast and easy. Staff recommend to take the extra insurance, for precaution.

Reviewed: August 24, 2019

very nice ！！！！

Reviewed: December 31, 2019

I wasn't expected to pay 8000 baht as a deposit and it came as a surprise. And now that I return the car with no damage, they need 15 to 30 days to refund me. This is unacceptable The car they gave me was in very poor condition. There were a lot of scratches and a couple of dent around the vehicle. The interior was very dusty and dirty. The rear windscreen was covered with a layer of dust. Overall condition was very poor.

Reviewed: January 9, 2020

スワンナプーム国際空港からバンで営業所まで行き、レンタルの手続きのため、時間を要する。 今回、フロントバンパーが脱落しかけていたので、走行中不安だった。

Reviewed: December 17, 2019

The car is quite old with no bluetooth capability, but good that it is clean inside. Long waiting time with the counter booth in airport, after that the shuttle and the service at Avis pick up location is fast.

Reviewed: March 16, 2020

スタッフが気楽で良かったです！！ チップを上げました！！

Reviewed: March 16, 2020

MT車の種類を増やして欲しい！

Reviewed: April 23, 2020

営業時間が変更になっており直前に言われたので大変だった。

Reviewed: April 24, 2020

まあままあなレンタカー会社

Reviewed: August 10, 2020

Thank you. Will book again later. Recommend.

Reviewed: July 27, 2019

Booking platform suggest a Toyota Fortuner but they only provide Issuzu MUX which is quite different in comfort. The car provided also had uneven wheels which made the car vibrate uncomfortably at high speeds.

Reviewed: June 24, 2018

Like: Hassle free, everything I planned the car and service would be like.

Reviewed: June 27, 2018

Like: Current model, Well presentation and cleanliness.
Dislike: A rattling noise from dashboard and a windscreen wiper blades needed replacement for they did not wipe cleaned properly.

Reviewed: March 7, 2020

Everything was fine.

Reviewed: February 26, 2020

車にトラブルがあった際、迅速に代替車を用意してくれた。

Reviewed: March 16, 2020

スタッフが気楽で良かったです。 チップを上げました。

Reviewed: February 29, 2020

車が古かった

Reviewed: February 26, 2020

Finding where to drop the car is a little difficult, had to go and get counter staff to get in the car with us and help us find it!

Reviewed: March 8, 2020

The car provided far exceeded my expectation as it was upgraded with choices provided. Condition was fantastic and model was the latest.

Reviewed: May 21, 2020

National provided very good service and I will come back again.

Reviewed: April 24, 2020

まあまあ良かった。

Reviewed: February 18, 2020

For National - Car was in great shape and very clean and comfortable. (Except left side fog lamp light missing). But definitely overpriced. It was not value for money deal. Except for the price everything was good.

Reviewed: February 3, 2020

Car was a bit run down but functional.

Reviewed: January 26, 2020

実際には日産ではなくトヨタだった。

Reviewed: January 22, 2020

The car wasn't in a very good technical condition. Everything else was ok.

Reviewed: February 22, 2020

Car was not as advertised, no rear seat belts and no air con, no alternative cars to hire, a bench seat instead of rear seats, arrived to find I would be driving in Thailand while people and children in rear of car would not be wearing seat belts

Reviewed: March 9, 2020

counter staff must improve. services too bad

Reviewed: January 18, 2020

Very smooth, and easy.

Reviewed: March 9, 2020

Car was relatively good. Service staff friendly.

Reviewed: September 19, 2019

No Thrifty counter.

Reviewed: January 29, 2020

Very good process on counter with smile and completely no issues here. Drop off also without issues. Also I got car in segment, that I wanted, and all my luggage fit in the back. The main issue was quality of car - quite old with big mileage (170k km) without any special features (just radio and manual air condition, no bluetooth, no android auto, no rear parking sensor). But I also have to say, that car had good engine + I didn't have any issue with car during whole 2600km of trip

Reviewed: December 19, 2019

I just don’t understand why they charge $5000 baht for deposits and told me will refund me the amount in 2 week time, Who should pay me for the exchange rate??? For the bank charger?

Reviewed: March 21, 2020

The not maintained properly too many dents and scratches hard identified if new ones.. The suspension of the car is too soft.. Hopefully next can give a better maintain car to drive around Thailand

Reviewed: February 9, 2020

事故を起こしてしまいました。 申し訳ありませんでした。

Reviewed: March 3, 2020

Have always enjoyed booking with them! No issues, easy drop off - at departure point of airport terminal!

Reviewed: January 18, 2020

デポジットがクレジットカード決済で済んだのが良かったです。

Reviewed: January 18, 2020

なかなか良い。

Reviewed: December 25, 2019

Helpful and friendly staff

Reviewed: August 27, 2019

The stuffs was helpful.

Reviewed: January 19, 2020

Nil

Reviewed: November 8, 2019

I booked Nissan Almera but the counter staff gave me a new Toyata Yaris to drive. Though there's scratches and the boot hatch has problems, the car is in good condition.

Reviewed: January 23, 2020

Very friendly staff at the counter.

Reviewed: January 13, 2020

very fast. only 1 lady can speak english.

Reviewed: December 27, 2019

何度も利用しているレンタカー会社ですが、毎回、現地で予約しています。

Reviewed: December 18, 2019

Generally the car is ok except some scratches here and there. It is the most basic car without much accessories fitted.

Reviewed: November 26, 2019

Fast, smooth and efficient check in and out. Good vehicle, new and reliable.

Reviewed: March 12, 2020

Value for money. Will choose them again next time.

Reviewed: January 14, 2020

Helpful staff

Reviewed: January 13, 2020

Need to sign another contract with 5000 baht deposited for car damage. The document had a small tick on one damage, it was rule out after request. But it was signed and return to the staff of KPN. Got the image that any mirror scratch( such as scratch by sand) will be charged. It is bad feeling than other car rent companies in Bangkok.

Reviewed: November 15, 2019

First time trial with good result

Reviewed: October 20, 2019

No staff was present when arrival at the agreed pickup point, only after 2 spoken phone calls then they drove the car at the arrival gate. Car looks new but aircon started giving problem at day 1 (less than 2 hrs into the drive). At day 3, aircon totally failed with many warning lights lit up. Had to drive more than 3 hrs in hot weather back to Bangkok airport with heavy jam. When returning, called staff 1 hr as agreed before arriving only to find out that they were not there waiting. Had to call them again and waited for them to arrive. Feedback to them about the aircon and the warning lights for the engine and staff just brush off

Reviewed: October 16, 2019

The pick-up location was different from the one written on the booking information. When we went to the location instruction, it had moved to another location and we had to call and look for it. We wasted quite a long time after arriving at the airport. Especially it was after midnight, it was not a good experience for us.