Hertz Car Rental

v good

Car was better than our expectation and the staff of Hertz rent a car in Gdansk aeroport was very nice. They are waiting at us. Thank you, we will take next car at your services.

Buen trabajo del personal en el mostrador, atento eficaz y muy simpático.

The car was everything I expected in an out,i will recommend an will rent from this location again

We were very happy with the Subaru Forester we were provided with.

Loved the car. Easy picking the car up and dropping it off.

Staff is very good and helpfull. Thanks

Amazingly quick pick up and drop off experience. Friendly and helpful staff. Nice car.

No waiting all went ok.

Hertz took an unexplained payment of £59:86 from my credit card despite the fact that I returned the car with a full tank of fuel and in perfect condition. I already had excess insurance cover and so declined this when I picked up the car.

The car interior wasn’t clean enough. Everything other was perfect. The lady at the desk was extremely kind! Thank you!

Excellent

The car straight up showed an alarm from the tyre pressure captors, which the staff disabled claiming it was an issue with the captor. A couple of hours into riding the car and begin far from the pick up location, I start getting random alert messages about front assistance and other brake related warnings, WHILE RIDING. When I went digging into the car's status messsages I find out that service is 5000KM LATE. A totally unacceptable situation, so I sent to the nearest Hertz agent and found a person who wanted to send me back with the car claiming that he could change the oil if I wanted but that's it.... Upon insisting that I would NOT go back with an unsafe car and needed a replacement. He was not getting any support from his management, but eventually managed to give me an equivalent Hyundai that was there (and still dirty). This 2nd car did not have all the warnings flaring up, however it was almost a 100000km old, the clutch was sloppy, the brakes were almost non existent and required extreme anticipation on the road. Not mentioning all the dents and scratches all over it. Both cars were completely lacking engine torque and were absolutely ridiculously slow when the road would take a slight climb up (which is.... everywhere in Croatia). I believed that a company like Hertz would be a safe choice, it was a truly awful experience and I never felt so unsafe in a rental, all while being in a foreign country with notoriously dodgy roads. I would be happy to file a claim for any sort of compensation from Hertz, but it seems they are dodging any responsibility and I don't care about a compensation in Croatia only, I picked up Hertz because it's an international company.

Upgraded car on arrival. Excellent overall - only issue stated office on airport site when in fact it was a short drive away.

They game me an extra day becasue they were closed on saturday. Anf it was cheap. I even got a bigger car a corola hybrid stationwagon instead of a economy car.

Fuel system was kind of complex this time.

Car was clean, staff very friendly, but I spent approx 40 mins in a queue (I had 3 clients before me)...one counter..

Easy pick up and drop off. Wonderful car quality. Everything was super easy!!!

Amazing service and PERFECT car for our long trip, we were really amazed, we couldn’t ask for better!!

We had booked an SUV but given a smaller car. Tried to swap it for what we had booked but were told we would have to pay an upgrade fee?! The car we were given was not the same class as the car we booked.