Alamo Car Rental

Better quality of car

Car was well maintained and upgraded too. What really bothered me was- no person at the counter neither did I receive any info before hand. After a long wait, security at the terminal empathised my situation and guided me to the workshop where I finally found someone from Alamo washing the car. He was unaware of any booking and contacted the manager. Finally, someone arrived after 30-45 mins wait to complete paperworks and handover keys. I understand the issue of short staffing bcoz of covid but I felt it could have been handled much better and organised

The automated booking kiosk was not 100% operational.

Service was very good.

They should give the car with enough fuel to drive at least 100km

We were thrilled with our car, and will go back through this car hire when we are back in darwin in a few months time. It was so easy, and we loved being able to zip here and there at our leisure. Thank you, thank you.

Service as expected.

Excellent service

Alamo staff were fantastic, very efficient and friendly.

Usually use Alamo or one of its partners as they rarely disappoint. Good value, quality cars and friendly staff

The pickup counter is at T3 DXB Airport. T1 is temporarily closed and if you arrive at T2 like I did, then you need to get to T3 yourself.

ほとんどの空港でアラモとナショナルが同じスタッフさんです。

Lovely lady at the Townsville airport reception

Exceeded my expectations

Overall are good !

The whole process was smooth, efficient and very quick. We had to pay an out of hours fee which we hadn’t expected, but everything else was perfect.

I am disappointed with Alamo's counter staff. Even our pick up time was 09:00, we arrived at the counter at 08:30 and we could pick up our car at 09:50! If I would drop off the car 50 minutes late, most probably I would have to pay for additional time. It was pleasure travel and time was important. I will never rent a car from Alamo!

I dropped the car afterhours, keys were left in a boxmail but i never got a confirmation mail about it. Anyway, no news is good news

The car was just right for us. It had been cleaned thoroughly before we picked it up and it was exactly what we needed. Unfortunately there had been a problem at pickup, where we were told that they didn’t have any more automatic vehicles left at all. It was a bit stressful as I don’t drive manual, but eventually they sorted it out and we got the car that we had booked.

When searched for car we set SUV as a criteria and this vehicle showed up. Unfortunately, it was not SUV, Alamo didn't have SUV whatsoever. We ended up paying double price for an ordinary car and it was a different car in any case. All they had a type of car on their booking and no mention of SUV. I feel robbed.