Hertz Car Rental in Vancouver

Fui muito bem atendido, conseguindo inclusive um carro de categoria superior.

明書等を店舗に用意いただけると助かります。 お借りした車の整備状況などは大変良かったです。

I think we got the oldest 7-seater of the Lot. Seats full of stains and after driving a few miles I noticed the brakes could need an overhaul. Didn't mention all of this, because if I did, this would definitely interrupt my Travelschedule. On top of this Hertz charged a Windscreen repair of which I could buy the whole damn Car!

Unfortunately no car was available when we arrived there was a delay in getting our car the staff were helpful and sympathetic. Everything esle was smooth and easy.

car had not been cleaned properly with trash in the car. Staff on counter gave me 2 keys locked together by chain which is pointless as you lose one, you lose them both. did not try to rectify this and said that this is how it comes

Car in a good condition but all the windows and mirrors were really foggy because of the sanitizer. Had to clean the windows outside and inside to drive safe. The guy at the counter was really unfriendly. He answered all our questions very harsh. And when I asked to see the car before I sign the protocol he acted like I assumed him of fraud. Left a really bad feeling.

Tradicional locadora de veículos, prestando serviços de alta qualidade.

La tarifa final fue muy superior a la contratada porque el vehiculo tenía ruedas normales y necesitábamos ruedas de invierno. Igualmente contratamos seguro a todo riesgo que no se incluia en el precio original.

Winter tyres were extra , putting my rental cost up they tried to upsell a bigger car when I asked for winter tyres , but eventually found one in my class

Free upgrade to Hyundai venue which was great, basically like new

Fuel system was kind of complex this time.

Very smooth process, easy to find, served quickly and efficiently.

all staffs are nice.. reaction is quick. MUST rent car from Hertz next time.

The car was advertised as SUV but had very little usable space for large luggage due to the shape. Would have preferred if it was advertised as hatch back type or not, booking online didn't have enough details. The customer service itself was great though, there was no issues with Hertz itself.

Loved the car and the features it had.

It was an excellent service

Everything fine. Only the call center is a little problem. Called 4 times and asked me to call back due to unable to pull my contract. They are kind operators but seems not that familiar with the operations.

Helpful and very friendly counter staff.

The staff of hertz hard sells the insurance and car upgrade. I rented some cars in other companies such as dollars and budget. Their staff would also like to sell the insurance but not like hertz. The other companies sold it softly. I would never feel hard feeling. Regarding the prepaid fuel, i was cheated. I asked about whether the unused fuel would refund to me. The staff said yes twice. But i found that on the website there is no refund on the prepaid fuel. After that i found the customer service team of hertz. They helped me to solve it. I don't think the staff of hertz confusing of refund and refuel. I think he would like to cheat on me. Lastly, i booked RAV 4 or similar. Hertz gave me the Kia Sorento. I am not sure whether same grade or not. But it was quite gas consuming. It can run 7km per litre of gas. It consumed more gas than i expect. i expect it can run 10km per litre like santafe hyundai.

I was given a car much smaller than promised and it did not work well for our trip. We were all crammed into this tiny SUV. We were promised a Nissan Rogue or a Toyota Rav 4 - we did not receive this and thus the trip was terrible.