A Trusted QEEQ Partner
Founded in Indiana in 1966, Ace Rent a Car started only with a fleet of 10 to target the more price sensitive travelers. Working hard to keep their prices low and quality high, Ace Rent a Car has since grown to operate 400 Branches in 40 countries around the world.
At QEEQ, we pride ourselves on working with the best in the industry to provide you with the best reliable products. We are proud to be working with Alamo to bring to you the best there is to offer.
Various Cars to Rent around the World
With the latest model cars, vans, SUVs and other specialty vehicles, ACE has the perfect selection of vehicles for your next rental at substantial savings.
Mission: Service of our Customers
Ace Rent a Car is Committed to giving the best service to their customers. Enjoy the convenience of customizing your rental experience with ease and immense support by renting with Ace Rental Cars through QEEQ.
Initially booked a cheaper car for about $312-thenwhen I learned the SUV was not 4 wheel drive I upgraded and spent 412 which I was told would be a 4 wheel drive. When I arrived at ACE I was told it was not 4whell and had to pay an additional $143. This is unacceptable!!!
Reviewed: December 18, 2020
They lied to me that I had to have an insurance on top of mine. They charged me additional $ 550 for the insurance. I had to come back and talk to the manager, and he was finally able to refund me that money. They also have a policy in place that when you get on a toll road, they charge your card for the toll plus $ 50.00 administration fee every time toll is recorded. It was the most stressful pick up procedure I have had so far. The whole fiasco took over two hours. Also, the pick up time from the DEN airport was over half an hour.
Reviewed: December 17, 2020
They would not honor the reserved class and downgraded to a lower vehicle class. I don’t know if this was miscommunication between QEEQ and Ace or all on Ace but I won’t be using them again.
Reviewed: December 6, 2020
I was 45 minutes later than the booking time so we were told by the counter staff person that we would have to wait an hour to receive the orginal car that was booked. Otherwise, we had the choice of a $58 upgrade to a bigger car that we could have immediately. In my rental car experience off airport, I have never been exactly on time with my airport arrivals and off airport rental car businesses. I saw many cars in the lot, very few customers in the rental office, so I was put off by the increase of original price and the wait if I wanted to keep the same car type. Also, staff person said the orginal car was much smaller than the upgrade but the ACE website did not show the car I booked to be as staff said, very small. In other word, selling us on the upgrade.
Reviewed: November 13, 2020
Salt Lake City
Reviewed: September 25, 2020
The car was not a problem however the staff at the desk was terrible and horrible to say the least and RUDE .First we were not aware that as residents of Las Vegas we needed to bring a utility bill -There is absolutely no statement or warnings during the booking process that was made as a requirement. She insisted for a utility bill /statement .We were asked specifically to bring an ID /Voucher /Coupons / credit cards but nothing about utility bills so here we are came in an Uber trying to rush back home to get a utility bill but then no guarantees when you come back to find any available car. Frustrated to say the least but the other attendants , ( the attendant that brought the car , took pictures and the one that gave you the car keys and point you to where you car was, were nice )
Reviewed: September 11, 2020
Reviewed: August 17, 2020
Loved the car, now I want one
Reviewed: July 16, 2020
They charge me for small front bumber chip... smaller than grain of corn... they charge me $900 pesos
Reviewed: March 25, 2020
The car was absolutely filthy inside and out. Is smelled of marijuana. Could not find out where my car was in this huge parking garage. And when I got the car I asked if I could trade it out but no other car was available. They said it would be over an hour and a half before another car came in. This car was for my wedding day. Highly disappointed. I would never ever tell someone to go to Ace. When I return the car and talk to the servicer that took the car and I told him my feelings and he totally agreed with me and said the cars are going away. Thanks Ace!
Reviewed: March 20, 2020
Everything g was great. Staff was extremely polite and helpful. Great experience all the way around.
Reviewed: March 15, 2020
On the outgoing recording it started to wait at DOOR 9 Montreal airport. I did...I saw the van loading up people at door 7. If it wasn't because I raced out to the van, he would of gone off with out me. The gentleman at the counter was kind, but didn't greet me. He didn't even look me in the eye. He spoke a little too fast as in he had been repeating the same thing all day, but for me it was the first time I'd heard it. The whole process was quick and painless however. The car was outside and apart from giving me a faint direction on where the car was, I had to guess. I was told to press on the emergency button on the key to "hear" where the car was. The car was clearly cleaned in a rush. I understand Montreal had snow on the ground, but it looked like it had just been cleaned over with a dirty rag on the outside. The carpets were still a bit wet from somebody getting in and out of the car. The car was amazing. I am even interested in looking into it further. Great car, great mileage. The drop off was easy, except there was nobody outside directing where the cars and I had to take a guess what to do. Then I waited for over 10 minutes for somebody to come out and he didn't even noticed I was standing there in the 5C weather. Then I took the Navette back to the airport with a lovely gentleman.
Reviewed: March 12, 2020
Reviewed: March 5, 2020
Reviewed: February 28, 2020
空港の前ですぐにわかりました。 深夜にも関わらず、スムーズに明るく案内をして頂けました。 車もきれいででした。楽しい旅行ができました。
Reviewed: February 19, 2020
Reviewed: February 14, 2020
Long wait as computer system down. Staff were very pleasant.
Reviewed: February 7, 2020
WORST rental experience ever. Avoid this company! Not only the long waiting time and failure to keep the car type I booked in advance, but they also charge you for the lost key after I returned the car and the KEY! After I returned the car (and KEY of course), I found out that I left my sunglasses in the car. Went back to the garage and staff told me the car is open so go pick them up yourself (at that time he wasn't even dealing with other customers). I searched inside of car with IPhone flashlight, found my sunglasses immediately and looked around other seats too in case I left anything else in there. Nothing else. 30 minutes later, the staff called me and accused me of stealing key saying he left the key in the car but it's missing since I went there to pick the sunglasses and I am the last person who accessed the car so I am responsible for the lost key. NONSENSE! I did not see the key during the thorough search with the flashlight. And basically anyone could access the car since staffs are busy and NEGLIGENT and cars are wide open. It is HIS RESPONSIBILITY to keep the returned key safe. When the male staff Bershile first called me, he was like "If YOU GUYS don't bring back the key right now, we will charge you $500." Treating me like a thief. I am so INSULTED. After 3 minutes of argument I went to the garage again to find the key myself, he changed his tone saying "I'm not accusing you right now. It's not my decision. Management will decide how much to charge you. Are you sure you didn't take the key by mistake?" Who knows if they are hiding the key to steal money from me? I'm not paying for what I did not and I will fight back against this FALSE ACCUSATION, or SCAM. Avoid this company! I searched his number in Google, then Green Motion Car and Van Rental showed up. Looks like they are famous for SCAM business.
Reviewed: February 5, 2020
Excellent customer service at arrival, and as well drop off!
Reviewed: January 29, 2020
Reviewed: January 9, 2020
Alamo8.8 / 10 Very Good
AVIS9.1 / 10 Excellent
National9.2 / 10 Excellent
Dollar8.6 / 10 Very Good
Thrifty9.5 / 10 Excellent
Budget9.2 / 10 Excellent
Europcar9.1 / 10 Excellent
Hertz9.3 / 10 Excellent
ACE Rental Cars7.9 / 10 Good
Enterprise9.1 / 10 Excellent
Discount Car & Truck Rentals8.2 / 10 Very Good