Thrifty Car Rental

Max and Chris at the JFK rental car were amazing. So friendly with customer.

Car was a Kia Sorento diesel auto. This was very comfortable and much smoother to drive than I expected. Counter staff at Christchurch Downtown were very good.

It's too long to pick up the car after registration at the counter. They say it's because of the shortage of the staff members.

Car was the correct class. Very long wait to get service at the airport

Great counter rep at thirty's in Lihue. Airport

Excellent customer service beyond my expectations. Quite smooth & courteous. Can't fault.

Car booked was a “mystery” car for “5 passengers”. What we got was a Chrysler Trax which is a subcompact SUV. It was very small. How is was supposed to accommodate 5 passengers with any luggage is unclear.

Thrifty overbooked their rental cars, which caused we waited more 2 hours. The staff solicited me to raise cost to upgrade car & get car soon, otherwise there will be 2 more hours waiting. I provided my phone number to get their notice. After 2 hours waiting by the counter, they did not inform me the car was ready until I approached asked the staff, then he said my car was ready....

Car was perfect! Pick up was on-site at the airport. The line was really slow due to only two people working, but the staff member I worked with was excellent and efficient. Drop off was super easy.

NA

Tanvir and Lana were both amazing, very personable and generous with their time.

マウイ島の空港降りてトロッコ列車に乗って行くので楽しかった。 マウイ島空港降りてからトロッコ列車の所に看板はあるけど、空港降りて荷物を受け取りしてあちこち探したのでわかりやすい看板などあると助かると思いました。

Renting process was fluid, fast and courteous , only nice things to say!

Great service, great car, great experience!

Excellent car and cleanliness. They scour the car for any mark whatsoever! They look with a fine tooth comb. In fairness they do this at checkout and check in. Make sure you video car yourself at start

The vehicle size I reserved (compact) was not available, so I was "upgraded" to a larger car (full size sedan) that was nice but less fuel efficient and harder to drive/park. The pick-up process was inefficient; rather than handing renters a key and sending them to the lot as typically is done, an attendant brought each vehicle to the queue of renters one at a time. Drop-off was quick but a vehicle condition assessment was not performed, which could result in ambiguity regarding fault for any potential damage.

Unexpected. Read all the bad reviews but it’s the other way around what happened. Smooth pick up and drop off

Das Auto lief perfekt. War extrem zufrieden da ich sehr viel gefahren bin. Top Wagen für die Ferien.

Good service

all good