ACE-Rental-Cars Car Rental
A Trusted EasyRentCars Partner
Founded in Auckland in 1987, ACE Rental Car started only with a fleet of 2 to target the more price sensitive local travelers. Working hard to keep their prices low and quality high, ACE Rental Cars has since expanded into neighboring Australia targeting the New Zealand Tourist. Since its acquisition by Hertz, ACE Rental Cars has since grown to operate 17 Branches in 15 Australasia cities.
At EasyRentCars, we pride ourselves on working with the best in the industry to provide you with the best reliable products. We are proud to be working with ACE to bring to you the best there is to offer.
Various Cars to Rent around the World
After its acquisition by Hertz, it has now expanded to offer you economical and premium forms of travel. ACE still stays committed to targeting the budget-focused domestic and inbound travel market.
Vision: Why would you go anywhere else
ACE Rental Cars is Committed to being the market leader for the supply of affordable, modern rental vehicles in New Zealand and Australia. By placing a high importance on simplicity, they provide the exceptional customer experience. Having won the Canstar Blue Awards for customer satisfaction and value for money, ACE has been living true to their Vision. Enjoy the convenience of customizing your rental experience with ease and immense support by renting with ACE Rental Cars through EasyRentCars.
/10
Vehicle condition
8.1Vehicle cleanliness
8.4Spaciousness
8.3Counter staff
8.0Pick-up location
7.0Drop-off location
7.1Pick-up time
Drop-off time
6
Average
Met expectations
Brisbane
Reviewed: May 15, 2020
6
Fast and easy
Great service.. great price !!
Brisbane
Reviewed: May 15, 2020
8
Car great price great customer service needs improvement
The price was excellent the car was excellent. But not pleased with the customer service. On collection we were given no idea where and how to pick up the car,hadn’t been told it was a shuttle. We also due to restrictions had to change where we were returning the car I phoned 4 times and was told we had to speak to the Melbourne office who never answered the phone only on the 4th occasion did one of your staff take the message and said she would confirm that they had received the message and she took my email address . I got no reply. I then sent a email request which took 4 days to get a reply. So what should have been a straightforward message took several weeks to sort which was on my mind in that time so not impressed
Melbourne
Reviewed: May 11, 2020
9.3
Excellent
Great value for money, excellent counter service. Easy and im going back again next weekend to do it again!
Sydney
Reviewed: April 23, 2020
6
It was very easy and affordable.. i will definitely recommend to anyone needing a rental
Everything was great !!!
Brisbane
Reviewed: April 23, 2020
8
Great experience
Great experience, easy to find and quick service
Melbourne
Reviewed: April 20, 2020
8
Good experience
Good experience and car hire provider, have used a number of times
Melbourne
Reviewed: April 20, 2020
10
Quick and effortless
Rental was very fast and had no issues.
Melbourne
Reviewed: April 13, 2020
6.7
We will never use Ace car rentals again, it left a very bitter taste in our mouths.
The puck up went smoothly, and the car was fine, but we will never use ACE car rentals again because at the drop we left the car unattended and we believe a member of staff threw stones at the windscreen and chipped it. It did Not have any chips in when we returned the car, especially directly in front of the drivers face, when it was pointed out as we went back out side the windscreen chips were clearly visible, and I would have noticed these over the 21 day rental, and we were asked if we had photos of the windscreen but why would we take photos of a perfectly good windscreen ??
Melbourne
Reviewed: April 10, 2020
10
love these guys
best ever
Brisbane
Reviewed: April 7, 2020
10
Best ever...
Brisbane Ace is the Best and easiest car hire in the world. absolutely love them. No hidden fees so you know exactly what your spending.
Brisbane
Reviewed: April 7, 2020
6.3
Average
We did wait a long time to get a vehicle as the customer ahead did not have the correct booking information to hand and held up proceedings, and there was only one customer service rep serving at the time. The car had not been cleaned since the last rental, but the car performed as expected.
Queenstown
Reviewed: April 1, 2020
4
Don't recommend
I don't know why but they charged me extra $120
San Diego
Reviewed: March 31, 2020
10
Lovely family road trip in South NZ
Excellent customer service. Cars were brand new. Kia shortage.
Melbourne
Reviewed: March 29, 2020
10
Good experience. Would follow same route of booking again.
We were happy with them. They were efficient and friendly and the vehicle was good.
Brisbane
Reviewed: March 29, 2020
7.3
Good
Booking showed a corolla as I wanted, but provided Camry At drop off office closed and nothing provided how to return key and car
Melbourne
Reviewed: March 28, 2020
7.3
Experience was satisfactory apart from lack of refund.
Car was very good.Ace staff were helpful. However their depots are not easy to find and quite some distance from the airport. The car was returned 5 days early because of the Corona virus and Ace was unable to provide a refund for unused days.
Melbourne
Reviewed: March 28, 2020
10
Fab car!
Easy pick up and drop off. No up sell. Upgraded our car.
Brisbane
Reviewed: March 25, 2020
6
Average
Véhicule en mauvais état avec plus de 100000 km..
Christchurch
Reviewed: March 25, 2020
7.3
余裕を持った返却が必要
返却後、空港へのシャトルバンがなかなか出発せず、店舗に着いてから空港に着くまで30分以上かかった。
Queenstown
Reviewed: March 22, 2020
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