AVIS Car Rental

Very poor service at pick up, car wasn’t even at the location for the agreed 12.00 pick up. No apologies given was told to go and get a coffee and come back at 12.15. The manager, Khalid, was argumentative and told me it was normal to wait an hour implying I was lucky to get it when I did.

Everything was according to the plans and arrangements

I waited for two hours to get the car. This was the craziest thing whcih made me miss a meeting

Condition was good - only minor issue was a warning light showing missed service on for whole trip. Counter staff very helpful and friendly.

Counter staff/owner was great!

Avis could have been more flexible if the car that we chose is not available, better if they can give us a refund on the difference, but in my case, they won't even entertain us.

Counter staff was very helpful. Gave me an upgraded vehicle.

Very large amount of waiting to pick it up but it was a holiday weekend and they were very nice . Got upgraded

I wanted to keep the car longer and extend the rental time. I told Avis rep this when I came to pick up the car. Avis didn't honor the rate I'd already paid. Likewise, they wouldn't cancel by Qeeq booking and create a whole new one. This left me feeling like they jerked me around on the price.

We booked a Land Cruiser but end up we got a KIA at same price. It is not a good experience at all! We should get a Highlander at least .

I don’t imagine the process, people or vehicle could have been much better.

Con avis la experiencia fue buena. Aun no me enviaron el recibo de recepción del coche porque hice devolución express en el aeropuerto de Montreal

Cheap and very reliable. Would surely book AVIS again for future bookings

Overall experience was a net positive. I booked a Volkswagen Jetta or similar and received a red Dodge Hornet, which is a small SUV. Wish rental car colours didn't stick out like a sore thumb. Felt uneasy with drop-off as no one inspected the car or provided receipt of drop off. I was directed to pull up behind other rental cars and leave the keys on the dashboard. I took many pictures to ensure I have proof of drop off, including a full tank of gas. Three days later the $250 hold is still pending on my credit card.

I went a day early to confirm location and availability, unfortunately there was drama at Avis as they couldn’t find the booking as it was via a third party and had a British Avis number. The Staff were adamant that it wasn't correct. luckily my friend (local) has an Avis account and was able to find it easily. The actual day of the hire went quite smoothly apart from my contact details wouldn’t go through, again as it was via a third party.

avid did a great great service to us. Everything was easy, we were able to do the fast pre check in.

The charge for one additional driver, not allowed at the time of booking, was extortionate. It amounted to 29% of the original rental.

They didn't have the car I ordered. Offered an alternative smaller car which didn't suit our needs. At first they told me to wait for 20 minutes for the car to arrive but after 2 minutes they give me an upgraded car that they had on premise.

Personal amable, fue rápido el Proceso Debería de haber una forma de comunicarse más fácil porque el Proceso de migración es tardado y puede que no se alcance a recoger en tiempo y forma y no depende de uno

Very quick collection and delivery process. Great service.