AVIS Car Rental

The car was in ok conditiona

Estuvimos más de hora y media hasta que nos atendieron en el mostrador para darnos el coche

Good

Firstly it was very hard to get in touch with the Avis staff at Kununurra. The 2 phone numbers when I tried to call prior to the trip had messages on them stating that the phone message box was full. This also happened when I arrived at 11am to pick up the car (.When I returned the car the message bank still hadn't been dealt with and there were other frustrated people).Finally I talked to the cafe worker who knew the Avis rep and he called her. She said she was on her way and would be 5 mins.By this time it was 11.30.She was pleasant and apologised but I expect more professional service.

Muy buena camioneta y limpia

The counter staff was helpful...getting out was a little odd with the exit attendant appearing from another location. I got put on hold when I phoned for road service so I just ended up putting air in the tire a few times.

I had a road incident, no one picked the phone, when i returned the car, I tried to talk to someone at customer support but the booth was empty and was waiting there for an hour, no one came.

We were given a vehicle that had low pressure and a warning sign and then downgraded two levels with no refund to a Kia sedan that was quite unclean

I have to wait for more than 15 minutes to get the car, but it seems to be a normal waiting time since Las Vegas is very popular. Except the above, AVIS didn’t provide some extraordinary service.

The rear wheels either have a bad wheel bearing or tire with a broken belt causing a vibration and noticeable noise.

Rentamos la Mazda y nos dieron una camioneta Jeep pickup, INCOMODISIMA, no es para 5 personas, es altísima y en la parte de atrás NO CABEN 3 personas, definitivamente no vuelvo a rentar con ustedes ni con AVIS ya que no respetaron mi solicitud. Lo del seguro no está claro en la página, pagamos uno q no era necesario y en el mostrador ya te explican que necesitas otro.

Hate to pay for additional, should be a way to include in the reservation payment, nevertheless I had to pay for extra insurance and toll radio tag

The App dosent work

All ok

El auto supero mis expectativas pero lo mano es yo pongo mi tarjeta para pagar la tarifa en dólares como corresponde pero me cargan a la tarjeta en soles que la moneda nacional pero a un cambio muy desbentajodo Quisiera pagar en dólares como lo hago con otros servicios

The car was upgrading

AVIS, that is the company I always trust!

No complaints about Avis. Great service. Thank you.

Prices were very high than initial reservation (Up to 200 usd more)

Esperamos bastante tiempo para recoger el auto. Sin embargo nuestro turno fue muy expedito. El vehículo en muy buenas condiciones, tal cual el anuncio.