Hertz Car Rental in Los Angeles, CA

QEEQ deleted my booking without notice despite taking my money. This was discovered at Hertz counter. Hours later QEEQ rectified by booking through a different company, miles away, that ended up charging me an extra 200 dollars.

I'm not good at English, but the process went very smoothly. I had an impression that Hearts was expensive, but the price was very reasonable. I will definitely use Hertz next time.

제가 렌트기간동안 주차 위반 딱지를 받았는데 이와 관련하여 Hertz 사무실에서 도움을 요청 하였지만 친절하지 않았고 도움을 그리 잘 받지 못하였습니다. 현재 해당 주차위반 건은 진행중에 있습니다.

When we arrived there were no other customers and one desk staff. I approached the staff member and was told very abruptly that they were with someone else who was out looking at vehicles. It was a long wait for the other customer to finish and a long line developed and even though other Hertz staff were present they didn't start helping, even though three of them were involved Ina discussion about a birthday. It took about 50 minutes to get the car.

Navette vers l'agence. Beaucoup de monde aux heures de pointes. Les vendeurs essaieront de vous vendre les options. Refusez les si vous avez déjà ce qu'il faut.

Car wheel alignment was waaaay off. When we drove, it felt like the wheels were going to fall off. Unfortunately we were too far away to get the car replaced so had to deal with it.

Hertz is one of the more reliable choices at LAX. The shuttles are frequent and the rental process is pretty straightforward. Lines can be long, but I think this is common now at all rental agencies.

Friendly fast staff. Loved fact didn’t upsell

Charged me for what already paid, qeeq support is working with me on the issue

I dropped the car off 35 minutes late and was charged 44 dollars for an extra day... how bitter this feeling is indeed... i had dropped the car off to rent another smaller one for one month.. after this charge with never ever use Hertz again and plan to be vocal about it

Excelente calidad del vehiculo

Hertz invoice many service charges who was supposed to be cover by fee including conscession fee recovery : 16$80 Personnl accident 27$80

We had to wait quite a while for pick up for no reason really. The gentleman who served was polite and friendly but the lady was quite rude. There was also 3 drivers I presume who are hertz employees and I felt 2 of them we’re very unprofessional and unpleasant to 1 in front of us. Dropped off out of hours and had no envelope so had to fine pen and paper to write details on and post through.

Staff in LA were super helpful and really friendly.

Bonjour, Arrivé à hertz le matin , on m’annonce qu’il n’y a plus de mustang ou de camaro de disponible , on nous propose donc des voitures qui n’on rien à voir avec la catégorie que j’avais loué , on me propose donc de changer de catégorie en l’échange d’un ajout de 750e de ma part ou bien d attendre à l’agence dans l espoir qu’un véhicule soit retourner aujourd’hui en me donnant aucun délais( entre 10 mins et des heures selon le guichet ) Sur ce point l’attente n’a pas été trop longue, un véhicule a été retourné à l’agence environ 30 minutes après le début de notre attente. Cependant ce véhicule étant tout juste de retour à l’agence celui ci n’avait pas le plein en carburant, j’ai donc logiquement rendu le véhicule au même niveau de carburant ( comme cela se passe dans toutes les agences normalement ) , j’ai au préalable pris une photo du niveau le jour de ma prise de possession du véhicule pour éviter tout litige . Finalement à ma grande surprise, lors du checkin du véhicule, l’employée m’annonce que sur le compte rendu le niveau de carburant été plein et que on va me facturer 23$ du gallon . Je lui présente donc la photo datée avec l’horaire attestant bien que le véhicule n’etait pas plein au départ , elle m invite à aller au service client se trouvant dans l agence . Je me rends à ce service qui m’affirme qu’il ne peut rien faire pour moi et qu’il faut appeler un numéro américain etc.. sachant que je rentrer le jour même en France . une photo datée avec horaire étant la preuve la plus parlante possible, qu’attende T’il de ma part ?

Voiture réservé: DODGE CHALLENGER, sauf que hertz n’en avait pas, après plusieurs tentatives de propositions de véhicules de rechange de la part du personnel (Ford fusion ou similaire).. hertz a accepté de me donner les clés d’une DODGE CHARGER. c’était un minimum, merci

Hertz in Woodland Hills was great, I highly recommend them.

Ordered a medium suv gave me a large one, which felt too big. I filled up 95% gas they charged me over $60 for the 5% I missed which is very disappointing. Will not be using hertz again.

The guy at pick up was amazing. Gave us the best directions to get out of town and was lovely and friendly. Wish I could remember his name. And when I dropped car off the gentleman was just a lovely polite man and a pleasure to chat too. His name was Monsoor. I actually asked him to write it down cause he was such a gentleman.

Nice car and nice service