Europcar Car Rental

Really happy with this rental. They even upgraded my car at pickup, so it was basically a brand-new Audi. Tom was super friendly and really responsible. I returned the car about 10 minutes later than planned and the branch had already closed, but Tom still helped me out, took the car back, and finished all the paperwork the next day without me having to go back in. Huge shout-out to Tom, really appreciate what he did!

Service was excellent—they even drove us right to the airport entrance after we returned the car.

They’re really popular so the lines can get pretty long, but once it’s your turn they handle everything fairly efficiently.

I booked a Corolla but ended up with some kind of Changan instead—not sure which model—but the car was really new, only about 9,000 km on it. Pick-up and return were both super quick, the staff were very nice, and my deposit was fully refunded just a few hours after drop-off.

Staff were really friendly and I got exactly the car I’d booked.

Great experience overall – everything was smooth and really fast! They don’t insist you wash the car before returning it, though we did keep it pretty clean anyway.

Cicar is probably the busiest local rental company in Lanzarote, while Europcar had no line at all. They tried to upsell three levels of insurance. Some of the roads to attractions are really rough, so the coverage is actually useful. Full insurance was a bit over €20 a day, and then you don’t have to stress about scrapes, bumps, or flying gravel. I’d definitely recommend getting full coverage.

Super efficient, had the car sorted in about 10 minutes. I guess you really do get what you pay for?

Super satisfied, everything went smoothly from start to finish.

Super happy with the whole experience.

I got full coverage and the staff didn’t try to upsell anything. Just signed the papers and picked up the car—super easy and hassle-free.

Europcar’s whole process feels really streamlined and standardized, super convenient from start to finish.

Overall it was okay. As soon as I got off the plane I went straight to the rental counter and there was a long line, waited ages. Every other counter had two staff, but Europcar only had one. The guy at the counter tried to upsell me insurance, but I turned it down.

It was okay overall, nothing particularly good or bad.

Really good and super convenient.

Super satisfied – no hard sell at all, everything went really smoothly.

Everything was great.

We were lucky enough to get a free upgrade to a newer, better model, and the whole experience was fantastic.

Service was great and the whole process was super straightforward. The car itself felt really new and fun to drive—definitely a solid choice.

Overall the service was good, the car was in great condition, and the whole process was quick and convenient. The only downside was the relatively high deposit of $1,400 and the slow refund time.