10 Car Rental Brands in San Antonio, Texas, United States

Reviewed: November 25, 2019

I was double charges for a number of items which were not explained to me such as fees and alike. I understand your need to charge for fees but to charge me twice for them is unethical. I was told my overall cost for the rental would be $127 and I was charged twice that cost. Also, I was charged for the fuel in the vehicle prior to driving it and then charged for fuel use. This appears to be quite illegal. I will never utilize your services and will definitely tell others to do same. Your way of doing business is not going to take your company far so keep in mind that being shady is not good for business. Good luck.

Reviewed: November 15, 2019

Car was just right. Counter staff very good. One small hitch after we left with a car that was not assigned to us. Simple phone call from the staff corrected the information that they needed. I think it was completely avoidable but didn't impact our trip at all. Everyone has an off day sometimes.

Reviewed: August 28, 2019

Second time using Fox and very pleased with the service will use again

Reviewed: August 14, 2019

Good car.... loud breaking noise and no windshield liquid... Staff was excellent though

Reviewed: July 29, 2019

I changed to another company because the customer service at the pick up point was so horrible and the lines were so long.

Reviewed: September 13, 2019

They charged me a lot for insurance and tank refill.

Reviewed: July 24, 2019

easy checkout at counter- upgraded vehicle at counter. had to wait 30 minutes or more for vehicle because none available.

Reviewed: January 29, 2019

At checkin, the rate became less than what I booked online.

Reviewed: September 1, 2019

The staff were nice & accommodating & the customer service responded quick but there's just noise of people talking in the background which is disturbing the phone conversation. Fast check out even with the minor damage issue with the car rented.

Reviewed: August 22, 2019

Counter staff could of been better

Reviewed: August 23, 2019

Could choose the car I wanted when I got there out of a range of cars which was fun. Prepaid for fuel which was really handy in returning the car.

Reviewed: July 12, 2019

The staff, and everything was very professionall. I would do it again with Hertz.

Reviewed: May 5, 2019

The Kona was said to be an upgrade at no extra cost. It is a good car, but nowhere near equivalent to the Ford Focus in terms of trunk/luggage space.

Reviewed: April 8, 2019

I wanted compact but none available after my reservation confirmed compact. I had to pay higher fuel cost for a mini-van which was awful to drive in unknown city traffic.

Reviewed: June 19, 2019

No problem I will use Payless again

Reviewed: September 24, 2018

Like: Super fast, easy and friendly. Just wish renting cars was cheaper in the US!!! Still, this was the best price I found and they were great.
Dislike: Too expensive.