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Last updated on: February 3, 2023
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8 Rental Locations
Pickup
CLE has a consolidated rental car facility located off the airport grounds. Shuttle service is available for all rental car customers from the main terminal to the rental car facility. Shuttles are located on the lower roadway island and can be accessed by exiting from Door #4 on the baggage claim level of the main terminal. For travelers needing assistance, a telephone center with rental car information is located at the info counter at Baggage Claim. The shuttle bus ride from the terminal to the rental car facility takes approximately 5-7 minutes.
Telephone
2162678900
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Pickup
The Rental Car shuttle is located by following the signs to exit door 5 in baggage claim. Once outside turn left and follow the signs to the Rental Car Shuttle pick up area. When you arrive at the Rental Car Facility, proceed to the rental counter located to your right to obtain your rental agreement and vehicle keys.
Telephone
8335111749
8.5/10 Very Good
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Pickup
The Rental Car shuttle is located by following the signs to exit door 1 in baggage claim. Once outside turn left and follow the signs to the Rental Car Shuttle pick up area. When you arrive at the Rental Car Facility, proceed to the National counter located to your right to obtain your rental agreement and vehicle keys.
Telephone
8448063354
8.5/10 Very Good
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Pickup
The Rental Car shuttle is located by following the signs to exit door #1 in baggage claim.rnOnce outside turn left and follow the signs to the Rental Car Shuttle pick up area.rnWhen you arrive at the Rental Car Facility, proceed to the Alamo counter located to your right to obtain your rental agreement and vehicle keys.rn12am-5amrnIf returning after hours, please place the keys in the Alamo return drop box located at the Alamo customer service booth. The Alamo customer service booth is located directly beneath the Alamo canopy on the rental lot.Self service kiosks available, no need to line up and wait at rental desk.
Telephone
8448063353
8.5/10 Very Good
300+ ratings, 1 reviews
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Pickup
Please check with the branch staff about the return location and time
Telephone
216-265-3700 / 216-267-2980
8.4/10 Very Good
400+ ratings, 1 reviews
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Pickup
COUNTER: Proceed to the lower level of terminal; exit door #5; proceed outside to the common rent-a-car bus operated by the airport for a 5-minute ride to the rental car facility. The airport operates the shuttle to accommodate all flights. CARS: Located in a Consolidated Rental Facility on airport property. There is an approx. 5 min. shuttle ride from the terminal. RETURNS: Same as pickup. AFTER-HOURS RETURNS: Drop slot is located in the return area. Customer must fill out rental contract.
Telephone
216-433-4434 / 216-267-2980
7.8/10 Good
300+ ratings, 2 reviews
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Pickup
Please exit the baggage claim area through door number 5 and proceed to the shuttle bus pickup zone.
Telephone
8664342226
6.5/10 Average
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Pickup
Please exit the baggage claim area through door number 5 and proceed to the shuttle bus pickup zone.
Telephone
8772830898
Dollar
8.1/10
Alamo
9.3/10
Thrifty
9.5/10
Hertz
9.3/10
Budget
8.5/10
Reviewed: September 14, 2022
The only problem we encountered was payment of tolls. I travelled through a number of states and it appears each state has its own system. I tried online and by phone but being a EU citizen with a non-US registered VISA credit card - there was no easy way to pay tolls. This meant that Dollar billed me twice afterwards with admin fees etc. I discovered after renting there is a toll sensor unit you can get for the windscreen for rental cars but the desk agent at Dollar did not inform me. Not great customer service in this case.
Reviewed: July 17, 2022
We were unable to collect the car on our scheduled day/time because our plane was delayed by 4 hours and the counter staff had finished for the day. Fortunately we were staying 20 minutes away so returned the following day. From there everything went smoothly.
Reviewed: June 29, 2019
worst experience for a rental car i have ever had!!!!!! totally ripped off they ended up charging me 150.00 for 2 tolls that were $4 each. sickening!!!!
Reviewed: March 6, 2019
I was disappointed because I was charged more than what I was quoted initially ($8 more). I reserved the car for $51 (including all taxes). But at the counter, the attendant said that it is $58. I showed her my reservation. but she could not do anything.
Reviewed: September 13, 2018
Like: Upgraded to a Ford F-150 at no additional cost.
Reviewed: August 11, 2019
Arrivo un’ora prima del previsto e al posto del veicolo scelto vogliono darmi una vettura più piccola. Sono irremovibile , tentano di nuovo di convincermi dicendo che avrei dovuto aspettare mezz’ora, poi diventata un’ora. Quando hanno capito che non avrei accettato altro veicolo , puff la macchina compare. La macchina era nuova (Chevrolet Tahoe con 1100 miglia ) , molto soddisfatto, meno del personale al noleggio a Cleveland.
Reviewed: April 18, 2019
Small crack in windshield at pick up but no issues beyond that and it didn’t affect the vehicle’s performance.
Reviewed: August 22, 2019
I could've gotten the Dodge Ram. I was too short getting out of the car. With no running board, I sprained my foot. The car was not that clean and to have only 9900 miles when I picked it up, it was pretty scratched and beat up. All in all, it was only an ok experience.
Reviewed: June 16, 2018
Like: When dropping car off it was noted we had a lot of luggage so the mileage checker had Mario, his co-worker, take us directly to the airport in our rented car and he handled unloading our bags, vs trucking bags over to their airport shuttle bus. Excellent service and greatly appreciated by us! Thank you Hertz!
Dislike: Getting out of the rental facility to drive to Cleveland area seemed so out of the way, but it could have been our GPS taking us out of our way. Next time will ask them how to get to Cleveland.
It takes up 46% of all car rentals. Top selected car types are: Small, SUV, and Large.
* Based on all bookings from Cleveland Airport (CLE) for the last 30 days.
Lowest rental rates at the Cleveland Airport (CLE) is USD 59.53 on average, and can go up to USD 128.55 at the busiest June. Use this conclusion to schedule your trip to your best interest.
In contrast, Sunday is the least busy day.
More bookings mean more time spent on queueing up at the counter. Prepare yourself if it is going to take you a long time to pick up from the Cleveland Airport (CLE).
* Based on the scheduled pickup time of all bookings from Cleveland Airport (CLE).
Most customers book a rental car from Cleveland Airport(CLE) for 1 days, showing a short-term journey is popular.
One-way car rentals take up nearly 43% of the total bookings at Cleveland Airport (CLE).Out of it, besides Detroit, other top destinations : Pittsburgh, Chicago.
On average, No Insurance Package costs USD 67.23 per day for Small, USD 106.22 for Large and USD 88.91 for SUV.
Do You Know?
No.1 Source Country
Customers from Canada choose Cleveland Airport(CLE) the most as the start point of both their business and leisure journeys.
Quite a Planner
Japan renters like to plan much more ahead, they usually make the online booking 67 days before pickup from the Cleveland Airport (CLE).
| Car Rental Brands | Deposit(approx.) | Payment Types | Card Brand |
| Alamo | USD 1-5000 | Credit Card Debit Card Cash |        |
| AVIS | USD 200 | Credit Card Debit Card Cash | |
| Budget | USD 200-500 | Credit Card Debit Card Cash | |
| Dollar | USD 200 | Credit Card Debit Card Cash | |
| Enterprise | USD 200 | Credit Card Debit Card Cash | |
| Hertz | USD 200-500 | Credit Card Debit Card Cash | |
| National | USD 200-250 | Credit Card Debit Card Cash | |
| Thrifty | USD 200 | Credit Card Debit Card Cash | |
| Show More | |||
* Remind yourself to read the T&Cs during booking for deposit policy.
8.5/10 Very Good
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