Hertz Car Rental
Hertz is one of the most recognized names in the global car rental industry, offering reliable solutions for both business and leisure travelers. As a global car rental company and a large-scale provider, Hertz operates approximately 9,700 corporate and franchise locations across North America, Europe, the Caribbean, Latin America, Africa, the Middle East, Asia, Australia, and New Zealand. Known for its strong presence at major airports, Hertz remains a top choice among international travelers looking for convenience, quality vehicles, and trusted service.
Hertz stands out in the car hire market with a wide range of vehicles and exclusive offerings such as the Hertz Gold Plus Rewards loyalty program, Carfirmations booking reminders, mobile Wi-Fi, and specialty collections like the Dream Cars, Green Collection, Prestige, and Adrenaline Series. These offerings cater to diverse customer needs, from eco-conscious drivers to those seeking luxury vehicles. Additionally, the Hertz Group includes Donlen, a leader in long-term vehicle leasing and fleet management, and offers 24/7 hourly rental and car sales services globally. With its extensive network and innovative services, Hertz delivers a seamless car rental experience to customers worldwide.
10
Excellent
Had a great experience with Hertz from start to finish. Both the initial pickup and a later car swap went really smoothly. What really stood out was their dedicated pickup area organized by the level of car you booked. There were lots of cars parked in that section and you could just walk around and pick the one you liked, instead of being assigned a random car and having to go back and change it if it didn’t suit you. This setup makes it so much easier to choose a model you’re comfortable with—really liked that.
Oklahoma City
Reviewed: May 18, 2026
10
Excellent
Pretty good overall.
Los Angeles
Reviewed: May 16, 2026
10
Excellent
Everything went smoothly with the rental and there was no hard selling at all.
Civitavecchia
Reviewed: May 15, 2026
10
Excellent
Super efficient service and the car was pretty new and really easy to drive!
Los Angeles
Reviewed: May 15, 2026
10
Excellent
Everything was great, they even provided a map.
Hawaii - Hawaii Island
Reviewed: May 14, 2026
10
Excellent
Staff were super friendly, didn’t push any extra insurance on us, and got all the paperwork done really quickly.
Florence
Reviewed: May 14, 2026
10
Excellent
Service was excellent and the car was in great condition with Hertz.
Chicago
Reviewed: May 13, 2026
10
Excellent
No upselling and I got exactly the car I booked.
London
Reviewed: May 12, 2026
10
Excellent
Pretty good overall.
Florence
Reviewed: May 12, 2026
10
Excellent
Absolutely amazing and super fast!
San Francisco
Reviewed: May 11, 2026
10
Excellent
Super easy to find right after getting off the plane, they even drove the car over for us and the staff were really friendly.
Kota Kinabalu
Reviewed: May 11, 2026
10
Excellent
Super satisfied with everything.
Frankfurt
Reviewed: May 10, 2026
10
Excellent
They’ll ask if you want any add-on services, just clearly say “no additional service” and you’re good.
Tromso
Reviewed: May 10, 2026
10
Excellent
Everything was pretty good overall. The only issue was there weren’t enough staff—when we arrived earlier than our reserved time, no one was on duty. Make sure you plan your reservation time carefully in advance.
Bodo
Reviewed: May 10, 2026
10
Excellent
Booked a Ford Focus but got a Kia K4 instead. I wasn’t expecting much from Kia at first, but once I picked it up I realized the space was way bigger than the Focus, it was a pretty much brand-new car with just over 9,000 km, and the tech was great too. I was really happy with it. They didn’t try to upsell me at pickup—probably because I’d already taken full insurance—and returning the car was super easy as well.
San Francisco
Reviewed: May 9, 2026
8
Very good
Overall it was pretty good, but they never told us exactly where to pick up the car, so we had to go back and ask a second time before we finally found it.
Athens
Reviewed: May 8, 2026
10
Excellent
Super satisfied with the whole experience from start to finish.
San Francisco
Reviewed: May 8, 2026
10
Excellent
Dropping off the car was insanely easy, I was done in like 5 minutes.
San Francisco
Reviewed: May 7, 2026
10
Excellent
Super satisfied with the whole experience.
Bangkok
Reviewed: May 7, 2026
10
Excellent
Pretty good overall.
Chicago
Reviewed: May 6, 2026
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