“Super bad service at goldcar
I like to be contacted by the management so I can explain in detail!”
About GOLDCAR:3.6/10
Super bad service at goldcar
I like to be contacted by the management so I can explain in detail!
I hade also book a baby car seat but it was a joke the one I got . Poor lack of service is the biggest on
I got shouted at and the guy told me to fuck off
I took excess protection from Easyrent and followed the advice not to accept additional from Goldcar. Although the salesman at the pick up desk did try to sell cover, he did relinquish after not too long.
The additional cost is always a lot. The car collected was almost new, very clean and drove well, a 1.4 petrol corsa. The collection point was clear and staff pleasant. We returned the car with no issues and had a quick confirmation from Goldcar of the same. While walking away toward the Terminal 1 at Antalya, we asked the staff member if Terminal 2 was far to walk. He then gave us a lift to T2 in one of their cars, a considerable walk..
About QEEQ:10.0/10
The platform works well and the advice within is good.
this is horrible company especially the workers do not assures you about safety of company.
When We asked the worker that Can We trust this company he says I DO NOT KNOW !!!!
I definitely do not recomend this company.
“Was not good. For person traveling with family don’t recommend.”
About GOLDCAR:2.0/10
The car was not available, I have to wait for 2 hours with my family airport .
Gold car can’t provide upgrade as well due to unavailability. Had to choose from other provider which costed 3 times
The car is perfect, but sales people are not. They will try to convince you to pay extra for insurance which is not mentioned in the app, they will till you that wr will give you free diesel car if you pay more for insurance which I had the diesel anyway.
Also they will deduct more by fining you 140 TR if the car is not clean, 200 TR if the tank is not full.
These fines they will not mention it to you, they will give you 6 pages contract in Turkish to sign and you are in a hurry and you will not spend time to translate it so you will sign it.
So my advice, read the contract carefully, fill up the tank from the airport, there is patrol pump in the entrance of parking which i didnt know about. And try to clean it before you give them the car.
Maybe there are more excuses that i didnt experience with them, so becareful.
The counter stuff was very good.
I had to pay a little more because my car was available.
The car was supposed to be full in fuel, but it was not (milage to go was 850km)
When i gave back I filled it (it showed 950 km to go)
“OK car and price; lousy service and pushy insurance upsell”
About GOLDCAR:5.7/10
Pros- OK car and good price.
Cons- Very pushy about purchasing the extra insurance at pick up. Went as far as lying to get us to purchase it. At the drop off we had to pay a "parking fee" when we returned the car in Izmir. We were never told we had to call the car rental company at the parking gate and therefore had to pay for parking.
Things went fine and did not take long time. Staff are helpful and friendly. I believe that the car rental companies should explain more about types of insurance coverage (The meaning and the degree and level of coverage)..
“The agent "forced me" to purchase "full" insurance. He said will not give me the car otherwise.”
About GOLDCAR:5.7/10
Easyrentcars was a good experience. But did not like the idea of being forced to purchase full insurance by GoldCar agent when I know for sure it was optional. However, I did not have a choice but to purchase it or forfeit my prepayment to Easyrentcars.com
About QEEQ:10.0/10
Easyrentcars was a good experience. But did not like the idea of being forced to purchase full insurance by GoldCar agent when I know for sure it was optional. However, I did not have a choice but to purchase it or forfeit my prepayment to Easyrentcars.com
So When i arrived there was no-one in the office, had to call their office in Domestic. It took over 20 minutes for them to send a driver. he took me to the car drop off point. Then a 400 metre walk to the domestic terminal, had to wait for security, did the paperwork, another 400 metre walk back and then picked up the car. The car was great, but the pickup was really painful and superfluous.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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