Like: I rented cars from Europcar in both Melbourne and Brisbane, and their vehicles were in good condition. Dislike: For Europcar, they could consider providing a summary of information about the nearest petrol stations to Europcar car return locations. It would provide drivers an ease of mind when returning the vehicles in full petrol tank.
In addition, Europcar could consider pasting a decal on the windscreen that provide information on the type of petrol (RON91,95,98) to refill, as well as helpline contact number (24 hours) to call in case of emergency.
As for EasyRentCars, maybe you could consider having a points reward system so that customers will always use your system and services. It could be free upgrade of vehicle, extra days drive, waiver of baby seat fees etc. If possible, it would be great to tie up with other online platform such as Hotel.com or booking.com, so that if we book a vehicle through them or hotel through EasyRentCars, customers could enjoy better rates.
Just some feedbacks to stay ahead of competitions.
Like: We were upgraded to a better vehicle. Dislike: very little explanation on how to use the car. Since we were not familiar, it took some time to become acquainted.
Like: The upgrade to a BMW for a low additional fee with unlimited kms and same insurance Dislike: Additional fees not disclosed which added up to $30-$40
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
H.Yong
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View more >Dislike: Nil
Simon Neo
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View more >Dislike: For Europcar, they could consider providing a summary of information about the nearest petrol stations to Europcar car return locations. It would provide drivers an ease of mind when returning the vehicles in full petrol tank. In addition, Europcar could consider pasting a decal on the windscreen that provide information on the type of petrol (RON91,95,98) to refill, as well as helpline contact number (24 hours) to call in case of emergency. As for EasyRentCars, maybe you could consider having a points reward system so that customers will always use your system and services. It could be free upgrade of vehicle, extra days drive, waiver of baby seat fees etc. If possible, it would be great to tie up with other online platform such as Hotel.com or booking.com, so that if we book a vehicle through them or hotel through EasyRentCars, customers could enjoy better rates. Just some feedbacks to stay ahead of competitions.
A.gibson
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View more >Dislike: Nothing. Quite happy with the rental.
W.McKelleher
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View more >Dislike: very little explanation on how to use the car. Since we were not familiar, it took some time to become acquainted.
I.Pasca
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View more >J.Wise
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View more >Dislike: Additional fees not disclosed which added up to $30-$40
C.Scott
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View more >J.Frankham
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View more >J.Darcey
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View more >R.Ballestra
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View more >Dislike: Nothing
A.Oliver
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View more >Car Rental Brands Ranked In Brisbane
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