The staff in Hobart were great and the digital systems worked extremely smoothly - great experience.
There were no staff to drop the keys off to in Launceston and no instructions at the counter, we were advised where we could drop the keys by another companies agent.
Customer service but slow when you just want to jump in the car and go. He did have issues with the printer. Clean car, good choice but issues with one tyre with a slow leak I think which I reported on returning the car. Signs for returning the car at Launceston airport need to be bigger and in more of them. There were 2 or 3 cars like us confused as to where to go.
About QEEQ:8.0/10
Excellent and would use you again. Price exceptional. Would recommend you to family and friends.
Overall we had a great experience. We had an issue with credit/debit and load and go cards both on pick up and drop off which was inconvenient and we were given different information. It was resolved well by the staff but it was inconvenient for us as customers.
Car was great. Staff at pick up, Hobart and drop off in Launceston were excellent. Very efficient and enjoyed speaking with them. It was a perfect experience. The vehicle was in pristine condition and was a joy to drive.
Desk staff tried to upgrade us to an SUV. Normally that would be lovely but it wouldn’t have fit our three car seats. It was a lovely gesture. We would have upgraded to a full size 4WD Or people mover if one was available.
About QEEQ:10.0/10
Price drop protector saved me $50.
Easy website to navigate.
“Booking and customer service were great. Car was poor.”
About Europcar:8.7/10
The car was below expectations. Not similar to a corolla. It was a European model with all controls on opposite side. It was not a well designed car for Tasmanian roads and did not handle smoothly on the windy roads. Having driven a Corolla for many years this car did not meet my expectations at all.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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