CAR RENTAL REVIEWS ON BUDGET AT JFK AIRPORT, JFK

Very good i call them they answer fast first thing thay ask if i am ok

Car was not there when we arrived. Offered two cars or a bus of 12. We decline the Offered and had to wait almost two hours while they asked Avis and found one. For this car I paid extra and called in advance to get it.

Everything was okay.Some

The SUV I received was great and just what I needed to transport my family and my luggage.

I really like using the easyrentcars app, it really takes car rental booking to another level.

We told budget that we needed the E-zpass, but they didnt not put any in the car. Slow and not helpfull staff at The counter

Good

Car was grand

Will use again

Why until now I didn’t get the final invoice amount?

The car was perfect, I thought it was a 5 seater and it ended up being a 7 seater. Well needed space for my family road trip.

The easyrentcars app was a breeze to use. I was even able to check on the rates at a later date and found a lower price. In addition the price drop feature actually rebooked my hire for a lower price when it became available.

The wait at the Budget line at JFK was HORRENDOUSLY long. I arrived only ti find the longest queue was for Budget. I stood in line from 10.30am until 12.30 noon before i was able to get to the counter. The lady who served me mumbled away for most of the time and would walk away from the counter from time to time. It was a shoddy experience. IT WAS THE FIRST TIME I HAD EXPERIENCED SOMETHING LIKE THIS.

Issues with pick up we waited a long time to get the car in line then was embarrassed because they wanted two credit cards which I did not travel with two and additional money which I was NOT expecting!!! Ultimately charged much more than quoted upfront despite following rules returning vehicle is new condition with a full tank of gas!

Booked easy but needed the detailed about bringing two credit cards.

Was so much disappointed budget did not offer the car I rented, neither similar. Was much smaller size not enough for the baggage. Waiting time was so long . Staff was not very helpful

Booking process was so easy Excellent

They are thief, my rate for rent was 230 so I pay 369 don't belive them

They didn’t have the reserved car

Car were changed for more acceptable to me with no extra charge

Got very good price from the very beginning

The wait for pickup was really long. There should be a way to pre-register a few things beforehand or extra staff. Also the car had a weird cut in the tire which I wasn't sure was safe but no one is on site when u pick up the vehicle so I could not ask. Also they were a bit weird when it came to tolls and I did not understand the associated fees

Car was good, and pick up and drop off smooth. Would have liked more explanation of the toll system on US and how it worked. No map in car or available to buy

Easy to use,price protection worked.

Pick up time too long.