CAR RENTAL REVIEWS ON EAST COAST IN BRISBANE

all very good and just as indicated through Easy Car Rental site.

all very good and procedure and whole rental experience exactly as indicated through your site.

All good except too much hard selling of the insurance to Reduce our excess from Aud4500 to Aud500. Lady was disappointed when we said no & keep on saying the risk is ours to take .

Good service

Great website, always book through this company

Thought we were getting a Mis Outlander ended up receiving a Honda CRV which had no go at all. Put your foot on the accelerator 5 seconds later you'd get a reaction. Which was highly irritating on a long drive. Had a couple of sarcastic comments from the service guy at the desk as we didn't want to pay for the added insurance which was more expensive than the car hire!

The car was dirty on the roof inside which wasn’t particularly nice. Otherwise all good.

be aware that they don't provide you the car you ordered, when I was there to pick up the car, I realize that they only have the cheapest car of each category. I ordered Suzuki swift, they didn't email me before hand or tell me when Im arrive at the front desk but give you a paper to collect it straight away at the garage. when you ask them why it is not the car you picked, they didn't even bother to apologize but just tell you one word "similar".

Like: The car The experience The staff

Car was dirty and old. Tyres were not very good (especially for QLD wet weather). To pick up the car took around 30 minutes due to an issue with the customer before me, plus around 10 minutes as the staff made an error with my car. Then another 10 minutes to get the car checked and signed off before I could leave. Paid $240 for 4 days, would have been acceptable price if the car wasn’t so old, dirty and worn!

Very easy to make a last minute booking

Great car. So good to *not* be renting at the majors, and having good options. Got the full insurance cover at a reasonable rate so had peace of mind. My own car is an old klunker so the fancy features were appreciated.

Poor car condition, lots damage on the car, also very dirty inside the car. Rent with East coast few times with no problem, but this time the poor car condition definitely won't use them next time.

Like: While service from Pickup to drop off
Dislike: No issues at all!

One of the counter staff was not that friendly, and tried to scare us into upgrading the insurance. Other than that, the rest of the staff was really nice and helpful.

Great to have everything consolidated into one platform.

The condition of the car is excellent. Staff is helpful.

Great price and experience.