CAR RENTAL REVIEWS ON DISCOUNT CAR & TRUCK RENTALS AT VANCOUVER AIRPORT, YVR

The office shuts at 8pm which was a bit inconvenient from drop off as we had a late flight.

We spent over 2 hours waiting for the car.

I would prefer to have the booking amendment function in yhe app.

They added "mandatory fees" that raised the price by 55%!!!! Discount Car is a SCAM!!! STAY AWAY

Had to wait over an hour at rental store to rent. Pre paid for the car and then was told I had to pay significant amount more. I had to no choice but to pay. Car was dirty inside and outside , trash left in the car. Got going on my trip and was waiting for the car to cool down with air conditioner, only to find that it did not work. Was in rush hour traffic so I could not turn around to get a new car. Terrible experience overall.

I was given a bigger car than I booked for which was a good upgrade. Reasonable time to wait in pick up and drop off. Initially tried to charge me for an extra day because pick up time was incorrectly entered but quickly resolved.

The car we awesome. Large Dodge Durango with 5.7 Hemi engine almost brand new.

Pickup took more than 30 mins, first time the driver didn’t stop even after waiving hands... finally when I reached the rental agency, they forced me to buy insurance as they won’t honor the complimentary insurance and I have to buy the insurance from them even though I said I don’t need it as my credit card covers the Collision damage.. at the last moment I wasn’t saving enough by switching to another agency and was already running late for my trip...

Dislike: Due to our requirment I had booked a Van but when i wanted to pick up the car they said we don't have Van at the moment and we provide you a truck. Although Ford truck was enough good car but it was't match with what we asked for.