CAR RENTAL REVIEWS ON ALAMO AT VANCOUVER AIRPORT, YVR

Like: No upsell. Easy process for getting and returning cars
Dislike: High mileage car (problem with dodge vehicle?), long queue

Like: Good service. Got an excellent car.

Dislike: Vancouver wait time was too long. Drop off would have been much longer if i had waited for a receipt since only one person was receiving cars

The quality and condition of the car is much better than some companies I had used in LA and Miami.

The up-sell of insurance at the counter was a bit vague. Ask more questions before you make the decision.

In 5 minutes we had the car. It was a nice experience

Platform was clear and the price was very good

Like: Pricing
Dislike: Waiting to confirm order

Expected the Ford that I booked, but instead was given a Sorrento.

Car was scratched & dented not what was expected also didn't get they make that I ordered

being hybrid car, there was very poor space for luggages

Yes far beyond my expectations

I asked for a Nissan but they gave me a ford and the car is quite dirty

Like: Booked online. Speedy process on pickup and return of vehicle.
Dislike: No.

booked a car with baggage compartment, however, changed a hatchback, not enough rooms to put my mom's wheelchair

Alamo is the best

Good experiencing booking

Like: Everything went perfectly

Good job all the way.

First time I have used your service. Excellent.

Like: Price paid at reservation was a much better value than other car rental choices.
Dislike: When we went to pick up the car which we had prepaid for the clerk was going to charge us an additional $200+ as a drop off charge. It was only my protest that caused her to check with her manager who waived this charge. As this was not even mentioned in the prepaid reservation I was shocked to first hear of it at pickup. This needs to be addressed in future rentals and it is an absurd charge. No one should have to pay that especially when you are quoted a specific cost for your total trip and prepay it.

Like: Good service and fast picking up procedure
Dislike: Nil