Im Autohaus wurden wir von einem älteren Herrn betreut, der super freundlich war, all unsere Fragen geduldig beantwortet hat und uns nichts aufschwatzen wollte. Nur schade, dass wir keinen Toyota Sienna bekommen haben – sonst war wirklich alles top.

Rundum richtig entspannte Miete! Das Auto war fast neu und super angenehm zu fahren, und das Personal an der Theke war auch total freundlich.

Sehr zufrieden

While the car itself met my expectations, my experience at the counter was disappointing. The representative added services like Loss Damage Waiver (LDW) and Additional Liability Insurance (ALI) without my consent or explanation. This resulted in unexpected charges that I only noticed later. Transparency at the counter needs significant improvement to ensure customers are fully informed about what they are signing.

The booking process with QEEQ.COM was smooth, and the platform provided a competitive price. However, when unexpected charges were added by Avis, the support I received from QEEQ was limited. While QEEQ did assist in contacting Avis, a clearer process to escalate such disputes and ensure customers are protected from unauthorized charges would improve the service.

Still issues with the water quality as it still leaves white spots when drying. Has been an issue in the big island for years now. Staff at the desk was great upon checkin . Very friendly and professional

Perfect booking procedure !