The time spent on picking up the car was longer than expected. We waited for almost an hour to get our car.

Didn't quite understand how the third party insurance from AXA work. Was surprised when I was told that I had to pay the excess of up to $6000 upfront if any accident occurred during my trip. I thought the claim process should be between AXA and Budget and should not involve the user

The Avis team stayed behind to welcome us and our booking into Sydney as we arrived with 10 mins till the car hire place closed. We were tired and worried that we missed it, but they were amazing and supportive.

I tried in advance to ensure there was a baby seat and even called Qeeq on the inquiry line. No assistance on the matter. Relieved that there was one when we arrived. I guess as a parent, you want a guarantee when arriving late.

Na

Na

I had Toyota corolla and would be nice if my car would been have a cargo cover as well, just while leaving my luggage to the car it's gives extra security while leave your luggage inside the car. Other than that car was good and everything was great.

Very good and convenient Can select different location to pick up and return Just the insurance got a little bit confused on the relational ship between Budget and what purchased on APP