Dislike: The truck was rented on a weekly rate ( I wasn’t told that) so when I called to extend for a day. I was pleasantly surprised. It would have been great to know that up front
Like: Got a great rate simple process Dislike: The truck was rented on a weekly rate ( I wasn’t told that) so when I called to extend for a day. I was pleasantly surprised. It would have been great to know that up front
“Los Angeles-San Francisco-Las Vegas-Salt Lake City-Los Angeles”
About Hertz:2.0/10
They didn't provide a Chevrolet at all, only offered Ford and Nissan. The service attitude was poor, and even after I specified I didn't want additional insurance, they still added roadside assistance. It felt like robbery.
I'm a Hertz Gold Member, but it doesn't matter when booking through a 3rd party...which I expected and understand. It was extremely busy and a lot of customers vented their frustration at the people working there, which accomplished nothing. Patience and politeness was rewarded with a new minivan instead of a 7 pax mid-sized SUV (at my request once told it might be a long wait for the other class) and a complimentary tank of gas.
About QEEQ:10.0/10
The entire booking process was outstanding. I love the app!
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Great experience and best value
Dislike: The truck was rented on a weekly rate ( I wasn’t told that) so when I called to extend for a day. I was pleasantly surprised. It would have been great to know that up front
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