RONALD REAGAN WASHINGTON NATIONAL AIRPORT CAR RENTAL REVIEWS

Excellent service end to end, very fast, the car was fantastic.

Wonderfull, price drop protector worked very well. Highly recommended!.

I'm a Hertz Gold Member, but it doesn't matter when booking through a 3rd party...which I expected and understand. It was extremely busy and a lot of customers vented their frustration at the people working there, which accomplished nothing. Patience and politeness was rewarded with a new minivan instead of a 7 pax mid-sized SUV (at my request once told it might be a long wait for the other class) and a complimentary tank of gas.

The entire booking process was outstanding. I love the app!

Stiffed for $420 insurance which I don’t need

Rental car pick-up/drop-off process was relatively smooth. Car pick-up/drop-off process includes an extra step as shuttle bus brings you from DCA to the rental car center but you must wait for and take another shuttle because Advantage location is off-site from rental center. Advantage's prices are usually lower than those at rental car center, which makes up for the extra time needed. Ensure you factor in a little extra time for pick-up/drop-off when choosing off-site rental car companies.

No issues or concerns with Easyrentcars regarding this rental experience.

Very expensive, one day 300 USD

Very disappointed that they did not have the rental we asked for, and did not inform us at the check in, so we paid for the expensive vehicle and than was offered a mini van, with no exchange of price. When asked to change the price in the lot they told us it would be too much work. VERY poor service and would likely never return to this company.

I reserved a compact car but was assigned a minivan whose control panel was so complicated and unintuitive that I actually felt it made driving far more dangerous. I requested a refund and strongly urged them to remove the car from their fleet.

No problems with this car rental, will rent from Thrifty again if the price is right.

No issues, smooth pickup and drop off of rental vehicle. Friendly, competent staff.

Al regresar el auto el empleado no estaba bien oriento de la entrega del auto faltaba una raya de gasolina y dice que fuéramos a completar la gasolina a lo cual retornó al auto para gestionar la misma, la empleada de salida no permite la gestión y no dio el mejor servicio al cliente. La experiencia no me gusto No supieron orientar me tuvieron dando vuelta lo cual consume gasolina para cobrarla Con esto dejo saber que no deseo alquilar mas carro con la compañía

Buen servicio

Los vendedores del mostrador intimidan al usuario con los seguros y terminamos pagando mucho más de lo que se hace la reserva.

Mostrar los precios totales reales con seguros. En el mostrador termina el usario pagando hasta un 50% más de la reserva original.

NSTR

Line was long for pickup, but well worth the wait

Always works great, and the price was fantastic

Pickup was simple but beware of hidden prices. Ended up paying about $100 extra than planned at the checkout. Cars were in pretty poor condition from their apparent cleaning - wasn't prompted to fill in a damage form and the company offered me little support in advance with Florida toll roads

Very easy to book.

I have to change the car but they help me fast

Good plataform

The car was not washed properly while pickup

smooth process.

no price drops. however, car booking was smooth and price was good

The car had a mechanical problem, and Avis was very accommodating

Excellent service overall

Excellent service

Too much waiting time for delivery