Always a great experience.

Poor staff knowledgeable and their system doesn’t tell what car available with them.They have to check manually by calling intercom.

For a luxury rental with only 10,000 miles on it, you'd expect some things to be in good condition. First, the car had dings and scratches all over. We were told not to worry about it but if we were to take pictures. Glad we did because they tried to say we chipped the paint. But that wasn't the worst. We drove from SLC to Provo the night we got in and noticed the car was shaking a lot. We took the car to a Discount Tire in the morning to have it looked at. We planned to pay for balance and rotation ourselves just to save the hassle. BUT, two separate tire shops wouldn't touch the car because it was deemed unsafe. They would only put new tires on it. So we got on the line and it took about an hour to resolve it. They finally put new tires on with an account they had with Dollar. It delayed our day by about 3 hours total. Really irresponsible to not ensure their cars are safe before renting them. 2/32 tread on the tire with bare spots and radials showing. Absolutely something they should have cared to check and fix,

No problems at all with this system.

Didn’t really get price or car expected got Kia Soul no power small. Price after fees what I could of got cheaper though hertz gold discounts

Soorry. Bad exp. At counter and car pick area. Peole were rufe and file was not completely filled .... lack of more cars was an issue.

Great service .... ¡!

Like: The previous time I rented with you it took almost an hour to get the car - the line was quite long and moved slowly. This time was a breeze, and there was one person functioning as a concierge which made it even easier. Also, I got upgraded to a snazzy new car. Wheeee!
Dislike: nothing.