The staff at the Austin Downtown pick up office were extremely polite, courteous and professional. Special mention to Adolph who made the car return effortless and seemed genuinely pleased that we had a great experience. He engaged in polite conversation asked how our holiday went and what we thought of the car. A star man and a credit to Budget.

Great platform, no issues. Thanks

Tuve que cambiar el auto por uno más grande, llegué muy temprano y el mío aún no estaba listo. Pero todo fue aprobado por mi.

Excelente

We booked the car at a certain price, then when we returned the car we were charged 100 Dollars more. I know the gas is deducted which is around 30 Dollars so, 70 extra dollars were charged for no obvious reason which doesn't encourage me to use Budget car again in the future

Read a lot about how terrible they were in Miami but the experience was great !

No problems spot on

The car broke down and the customer service was terrible and in fact the recommendations made by the customer service team were dangerous - they told us to drive it when the vehicle was not in a drivable condition and could have caused a huge incident if driven.