Okay. Disappointed I was charged for taking the car back three quarters full as all petrol closed

Excellent and efficient.

The front desk staff was quite nice.

The Chrysler Pacifica provided had already clocked 50,000 miles and was quite worn out with poor vehicle condition. Arrived early in the morning, counters on floors 1-3 were closed, had to go to the 4th floor and then return to the 3rd floor to pick up the car. However, the deposit refund was processed quickly.

Original car supplied in very poor external condition. Replacement car ok but we weren’t told that you manually have to finish closing the back windows to secure the car when the roof returned to the closed position. Expensive SatNav supplied was a Samsung tablet. Screen kept freezing and for the most part we relied on our iPhones for guidance. Poor fixing to air vent on dashboard. Waste of money. Lack of driver information about the car. e.g no info on the rear quarter windows that have to be manually closed. I also assisted one lady, as I picked my car, who couldn’t find out how to open the fuel cap on her Toyota. Nobody about to ask.

No problems with QEEQ.