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+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
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+57-6017940262
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From Mexico
+52-7449800692
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+33-970019487
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+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 2686312119
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 2686312119
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Search for AVIS Car Rentals in Phoenix

Disappointing, QUEEQ ok but Avis staff and lack of office support TERRIBLE

Reviewed: Sat, Dec 9, 2023
About AVIS: 5.0 /10
The counter staff, female was off hand and rude and very poor customer service. We ordered a Ford Edge or similar, a small/medium SUV and she drove out with a large oversized SUV Chevrolet Traverse. She told us it had internet and never gave us the password. We tried to call Avis several times and got no help. The huge Chevrolet still had rubbish in it from the previous renter and was dirty on the inside especially the windscreen. It had 68,000 miles on it. It was a gas guzzler and we spent an extra $200 on gas because of the car we were given, and didn’t order. The whole experience was frustrating and annoying. If the Avis employee in Phoenix had done her job properly, none of this would have happened. Extremely disappointing, the car was way too large fir our needs and turned out to be very expensive.
About QEEQ: 8.0 /10
Queeq booking was ok, Avis was terrible, they need to employ efficient and caring staff
Reply by Qeeq:
We are very sorry about your unhappy experince. We will ask supplier to improve their service quality.
Ford Edge image
AVIS
Phoenix
United States
Medium SUV | Ford Edge or similar

Relevant Reviews on AVIS in United States

J.Belser

View more >
Small SUV | Toyota RAV4 or similar
AVIS
Fort Myers Airport(RSW)
Fort Myers
United States
Reviewed: Thu, Dec 7, 2023
“QEEQ ok Avis Mittel.”
About AVIS: 8.0 /10
Auto brachte im Display nach 30km Fehlermeldung sodass ich am nächsten Tag das Auto wechseln musste. Sensor für Abstandradar und somit der Tempomat ausser Funktion.
About QEEQ: 8.0 /10
Soweit slles ok

A.Rubinstein

View more >
Medium SUV | Mazda CX-5 or similar
AVIS
Dallas Fort Worth Airport(DFW)
Dallas
United States
Reviewed: Wed, Dec 1, 2021
“Positivo. Recomiendo opción para quienes rentan coche 1 día y no desean pasar x gasolinera”
About AVIS: 8.0 /10
Primeramente me entregaron auto que no tenía gasolina. Además estaba sucio, incluso hice broma de que íbamos a tener que ir al Car Wash. Tuve que volver a que me cambien el auto.
About QEEQ: 7.0 /10
Pedí un upgrade, eso quizás pudieron proponerlo ustedes desde la app

S.Shaikh

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Intermediate | Toyota Corolla or similar
AVIS
Dallas Fort Worth Airport(DFW)
Dallas
United States
Reviewed: Fri, Sep 27, 2019
“Got charged $29 extra by Avis. Prepaid $465 on easyrentcars but Avis considered only $436.”
About AVIS: 7.0 /10
I realized only after the trip was over that AVIS considered about $29 less than what was prepaid on my easyrentcars voucher. Any way to get back the $29 I paid extra?
About QEEQ: 8.0 /10
Please ensure that the entire prepaid amount shown on the voucher is applied by the rental agency and we don't end up paying extra.

A.Mayfield

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Compact | Ford Focus or similar
AVIS
Washington Dulles International Airport(IAD)
Washington D.C.
United States
Reviewed: Wed, Aug 7, 2019
“Easyrentcars did its job - Avis left a lot to be desired.”
About AVIS: 5.7 /10
Wait was long to get Rental, Car smelt of smoke and was full of dog hair. was pointed to car and had to take 2 kids, 2 car seats and luggage across the car park to find it. was charged for prepaid gas when i said I did not want it. Was told I would be refunded but 4 days later no sign of refund. Was not made aware of a $100 holding fee when renting the vehicle either.
About QEEQ: 10.0 /10
Price drop protector hasn't come into effect in either rentals I have tried. Easy to rent and prepay and quick confirmation

A.Gilbraith

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Medium SUV | Ford Escape or similar
AVIS
Harry Reid International Airport(LAS)
Las Vegas
United States
Reviewed: Tue, Jul 30, 2019
“Decent enough but old tricks”
About AVIS: 7.0 /10
Once again getting issued with a compact SUV when mid sized ordered. Car and service was acceptable just wish didn't have to fight to get what was booked
About QEEQ: 10.0 /10
Easy to use and got the price I paid for.

Check out this.

Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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