Fácil de usar y reservar.

Boa experiência, carro um pouco além do uso para padrão americano e com a palheta ruim. Pelo menos não tentam ficar empurrando seguros. Good experience, car just apart from use to American standard and bad pole. At least you try to keep pushing insurance.

Very good.

I had to take 3 different cars until I got one that had no problems. In addition, my contract spoke of a car and did not make local consultations, pushing it into a lower value car. Service was poor for employees, despite the difficulty of finding them when they were having trouble getting a car that was working properly.

Car definitely exceeded our expectations. Staff courteous and efficient

Counter staff kept trying to sell expensive add-ons with vague explanations. Became somewhat surly when refused. Car's 12 volt plugs were inoperative. Cell phone ran out since it could not be recharged. I mentioned this on return but attendant could not understand my comments.

Like: All staff I interacted with were affable and generous. I felt well informed and well taken care of. What I appreciated was understanding why things were taking so long: the staff focussed on the customer care and went into detail when answering questions and helping customers make the right choices. I was happy with the way that Geneva handled my query; I felt like I was the only customer in the room -- unrushed and highly valued.
Dislike: I had not anticipated close to 1.5 hours from queue to driving off with the car. If I had known this, I would have built this into my schedule and my 7 year old daughter was tired from flying and very fed up. Moreover it had a knock on-effect on my next appointment to collect a key from the air bnb accommodation contact, so I had a lot of apologising to do.