Excellent in every way

Solo había una persona atendiendo en el aeropuerto, la fila era enorme. Solo íbamos a usar el coche por 4 horas para ir a Manhattan y perdimos mas de una hora en fila. La señorita de muy mal humor y poco amable. Y al salir la persona de la caseta de salida estaba sentado en otro lado y tardó más de 15 min en llegar a darnos la salida por mas que tocábamos el claxon. Por culpa de dólar usamos menos el coche. Al llegar a devolver el proceso fue igual de lento. La gente de dólar del JFK no tenían ganas de trabajar

Muy bien todo

Service was quick and efficient. Got the exactly same car as requested. Agent was trying to up sell me but it wasn’t pushy. All went smooth.

Quick and efficient service.

Had a flat tire and changed it. Went to the desk and told them, and they said keep driving on the spare. A couple of days later when I turned in the car, I had to fill out a report form. This was inconvenient because I had to catch a flight. I wish the attendant had had me fill out the report when I initially came in and told them about the flat tire.

Very good price!

Computers were a problem on the day and my order had to be processed manually which the staff did well but I still had to wait an unacceptable time in collecting and returning the car. I now have to go to additional effort to get my security deposit back unless this is something you can sort for me now? Otherwise I was told to ring a 1800 number.

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