Wonderful experience

no flexibility in helping me adding the second driver. I ended up not adding it.

For crediting my points, I'm requested to post documents that Sicily by Car is not providing me. the only document that remain in my hands si the final check after the return. I have to submit it 2/3 times before it will be accepted despite the facts it has all the requested info in. Very annoying waist of time.

the person at the garage where we picked up the car was extremely unhelpful!!! if he worked for me he would be looking for another job!

The customer service was excellent, though at the airport in Catania where to pick up the car was not at all clear and we ended up waiting over two hours to pick up the car which was a bit of a nightmare.

Nous avons eu une très bonne voiture, en parfait état. Nous avons pu emprunter la voiture en centre ville et la rendre à l’aeroport Sans problème. Nos contacts de Sicily By Car ont été très professionnels et sympathiques.

Staff was helpful but I had to wait 1 hour and 30 minutes before reaching the desk as there were about 8 people before and the procedure was taking 20 minutes per customer. Also I was told I was upgraded but the car was only 1.0, I was expecting a more powerful car.

everything smooth, will use it again