SICILY BY CAR CAR RENTAL REVIEWS

great experience

Very satisfied with their service, the car was impeccable and it was as same model as advertised, so we could enjoy the Italian summer with this Italian convertible car!

All good! Thanks for a nice price!

Condizione della vettura non era buona in senso che mancava l’acqua al tergicristallo e una ruota perdeva aria continuazione, dovevo gonfiare per tutta la settimana

Ottimo

Be careful with this company.

We had a great experience. Courteous staff, nice car.

The staff at the service counter was very nice and helpful. Once we got near the car area, we could not find our car since the car key had dead batteries. We asked to be changed but the guy refused. Also, the car was not clean from the inside.

Very efficient and convenient. Highly recommend.

Required a credit card. Very reluctant to accept my Monzo debit card but did agree in the end.

App always logs me out!!! And it shifts current reservation to a past reservation the moment the time has passed so hard to find. Odd UX.

I arrived in Venice at 10:15 pm and the employee at the pick up told me that, had I arrived after 11:00pm, I would have been charged of 45 Euros, a penalty that is not mentioned in the contract "since it doesn't happen often"! This is a very serious and unfair violation of a correct communication to the customers. I am not questioning the choice of the company about charging extra money for late evening pick-ups, I am greatly disappointed that the company doesn't mention it in the contract. I can't accept this way of behaving, I am not going to recommend Sicily by car if this lack of communication doesn't change.

the car was dirty outside. Usually I get clean cars from them. I knew that they will charge 45 euro for pick-up after 11pm, but this is not written in the contract or in any case I didn't find it anywhere. it should be clarified

Good and Quick service. Till now fully satified

Perfect with app; lowest prices

Cars are larger than expected (booked a small SUV and got a Seat Ateca, which is a medium sized SUV). Pick up and drop off went smoothly. Price very good. Car condition as new.

Fantastic value for money and a great car.

Very good price.

Everything was ok. We got a car very quickly. Car was in a perfect condition.

Molto veloce

Comodo e costa poco

I kindly got a free upgrade to higher class

I was given an upgrade as I had so much luggage

Easy to use. Thanks

ok

ok

Did have to wait on pick up as there was 3 people waiting and only one person serving. He was helpful when we did get served.

Cannot comment as wife sorted

no flexibility in helping me adding the second driver. I ended up not adding it.

For crediting my points, I'm requested to post documents that Sicily by Car is not providing me. the only document that remain in my hands si the final check after the return. I have to submit it 2/3 times before it will be accepted despite the facts it has all the requested info in. Very annoying waist of time.

Personale molto cortese ed efficiente