The car was in a rather poor cosmetic state. Mechanically, it was in good order,

The process is somewhat strange. Prices are fair, but feel that the app could be better arranged.

The collection took about 90 minutes, just to get through the queue - for which you had to take a ticket to reserve your place - although this was not immediately obvious. There must be a simpler and more efficient way in which to book people into cars than the systems used here - it took about 20 minutes per car - horrendous!

Horrible staff, very rude. Car also provided to us over an hour late, no offer of an alternative without having to pay more than our original booking value on top of our original booking. Never again. Do not recommend.

First car was cancelled by the rental car company after a few days and I had to go back on the website and find another one. They had offered a replacement but at twice the price. Found another myself for a better deal.

They were a bit slow and a bit aggressive with up selling insurance.

Great!