CAR RENTAL REVIEWS ON ALAMO IN BOSTON

Because I had everything already done with QEEQ, the process was simple...no upselling of insurance, etc. everything went smoothly with no drama. Staff was professional and pleasant.

Because I had everything already done with QEEQ, the process was simple...no upselling of insurance, etc. everything went smoothly with no drama.

Nice company, everything was smooth and easy

Good customer service, and great prices. Had an issue with original booking, and it was replaced by another booking with no additional charge, and in time

Des soucis de facturation excessive d'essence qui se sont quand même resolus positivement

Easyrentacar a sû nous aider suite à un problème de facturation avec Alamo, merci

I booked with super protection but Alamo desk staff told me it's not enough. She recommended md to choose Alamo's extended warranty for full coverage. So I paid extra 50 dollars for that warranty. Easyrentcars.com showed me super protection would cover everything but looked like it didn't. I wonder what's the problem.

Like: We really wanted a Mustang and the last one had just gone. Juan, really helpful guy, ran down to the car drop off point and got us a Mustang Convertible with 6 miles on the clock. What a guy. I was so pleased that I forgot to tip him!
Dislike: Why can’t I e-sign all the paperwork online so that I don’t have to wait in a queue, be hassled about taking out extra insurance when I have already declined it when booking? Surely in this day and age I should be able to go straight to vehicle collection, get the keys and go!

Like: Vary fast service. Good car condition. Fast return. No hidden charges.
Dislike: Was expecting Toyota Camry but got Nissan Altima which I think was smaller size car.

It took a while to get the car as there was only one staff member on hand and a few people trying to collect at the same time.

It was easy to book the car. Liked how clear the site was about what was covered by the insurance.

Everyone and everything was nice But the nice gentleman who handed over the car and briefed us about everything was exceptional. Only hiccup is when i didn't find anyone in the kiosk during return. And fact they take the key and not give you any return conformation is confusing

Like: Car was great
Dislike: Needed more operation instructions before we started. Hard to find dropoff location

The staff were very polite kind and helpful

The staff were very polite kind and helpful

Car hire was very efficient and easy.

Excellent Booking was straight forward and easy.

Am a regular alamo customer.Always competitive.

Ninguno

Ninguno

Vehicle pick-up was smooth. No hassles or pressure to buy additional insurance or stuff. Vehicle drop-off was also without issue. Very pleased with the Alamo car rental operation at Logan APT.

Easyrentcars is a user-friendly website.

Me cobraron demasiado por Entregar tarde el auto

Having the car drop off point set up in the gps was very useful and saved valuable time on our way to the airport

Loved the car. Took almost 1 hour to get out of the car hire depot area, not the fault of Alamo. Counter staff not very polite, but staff at pick up area were amazing and happy to help out. Car hadn’t been checked too well. Previous driver had left clothing and medicine in it.

All very easy to use.

Tout était parfait, la seule chose un peu dérangeante était l'odeur de tabac froid, malgré un nettoyage tout à fait visible. Peut-être faudrait-il avoir la possibilité de louer des véhicules "non fumeurs"?

Très bien!

Quick, clean, friendly staff

Best deals around!

Like: the lady at the desk was fienrdly and tried to help, but only the arrival of a chief/director could solve our problem with credit card (tourist like me might have a credit card that is working and valid, bu sometimes it has been used to the limit and gives 0 on the balance...)
Dislike: Some stuff girl did at the pick up parking did not understand that when you are dealing with tourist, they maybe don't understand if you speak like Harlem rap song. Tell them to S-P-E-L-L the words out a little.