We rented a Mercedes V class and the lady at the counter did not pre-warn us that we have to re-fill Ad Blue for diesel cars. We ended up have to fill up Ad Blue on our own.
About QEEQ:10.0/10
Easy to use, will definitely rebook via Easyrenters.
The car that I rented was nice (Jeep Compass with about 30K of mileage), clean inside-outside. Fast pick-up, I bought additional full insurance for normal price (you can bargain about price at the counter). I was fully happy with AVIS. Highly recommend
PS: we rented a car for 4 pers. + 3 luggages + 3 snowboards and 1 Ski.
Attente très longue pour récupérer le véhicule, personne non formée, "pression" effectuée pour prendre l'assurance en plus, obligation de prendre des photos du véhicule pour ne pas être surtaxé.
“ARNAQUE SUR LES FRAIS SUPPLEMENTAIRES LORS DU RETRAIT DU VEHICULE”
About OK Mobility:8.7/10
Personnel ne parlant pas français;
désagreable et impose des frais en plus car la credit de paiement soit disant indique débit et non credit.
prix de location qui triple voire quadruple le prix de base déjà débité lors de la réservation par internet.
ARNAQUE ARNAQUE ARNAQUE
The promised car Mercedes MB class was not available and we were offered Audi Q2 at an additional cost. Since, both fall under intermediate category to the best of my understanding, I would like to know the rationale for additional charge. Otherwise the booking and pickup process was fine. The drop-off was smoother as at the time of pickup, the person was not readily available.
About QEEQ:10.0/10
The portal was user friendly and showed options that were not available at other sites. I am happy with the services and would like to book again. One thing that can be done better is the inclusion of filter of vehicle transmission and refinement of existing filters.
C’est tout simplement catastrophique! Le personnel au guichet est d’une insolence et d’un manque de respect envers tous les clients jamais vus. Mauvaise humeur et complètement impolis et malhonnêtes. Je n’ai jamais vécu une expérience aussi désagréable. À éviter absolument!!
J'ai dû régler 93 € d'assurance à mon arrivée et on me proposait même de régler 200€ pour une assurance plus complète. Ce n'était pas mentionné dans le contrat que j'ai signé. Un gps m'a également été facturé alors qu'il se trouvait dans le vehicule. De plus, j'ai rendu la voiture le jeudi matin 22 août et espère un remboursement des 24h non louées.
Staff didn’t have a clue about several things. Couldn’t find a car for us, couldn’t explain the requirement for all the additional charges, had to change the car so had to wait longer, car was battered. Charged us a diesel tax fee but gave us a petrol car! Awful
About QEEQ:9.0/10
Hoping we can get a refund for the additional charges we incurred not mentioned in the booking
Beaucoup trop c attente plus de 1 heure, de plus sur place une facturation de 200,euro de plus pour une assurance , le personnel ne parlant pas bien français, du mal à se faire comprendre , cette assurance aurai pu être évité c est dommage mais comme toujours le touriste n a pas le choix.
“Good price, slow collection, stressful on vehicle size”
About Dollar:8.0/10
We struggle to get a car confirmed to be large enough to carry our luggage. This is in part due to the requirements of my disabled daughter.
Dollar "upgraded" the car, however in truth this was not an upgrade and we struggled with luggage space.
Comment expliqur que je loue une voiture a 38 euros et je paie 117 + 117.51
je ne comprend pas ce que dis le prepose...
bref, on me rembourse apres la location 117 euros, ca devait etre une caution?...
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