MILAN MALPENSA AIRPORT CAR RENTAL REVIEWS

Best car hire service I have ever used. Very fast check in, great shuttle back and forth from airport, excellent vehicle. Do not be put off by the fact it is not in the airport!!

Got charged double what I paid on the website by Budget, only found out few days after coming home. Had to make several calls before getting my money back.

Obligation de prendre un vehicule diesel, avec paiement d'une taxe environnement supplémentaire (10 eur pour 2 jours de location), 90 minutes pour la prise en charge du véhicule... Tres mauvaise experience

Very good

Very good

Машина новая чистая. Имела недокаченные колеса и нет омывателя стекла и ад блю заканчивался.

It was very terrible service. 1. No rhodium - it is goldcar now. 2. Car was not ready - dirty, and with tire problems. 3. Same tech guy add air into tire, but in the road I should to find the tire shop to fix that problem my self - they did not have other car with automatic transition in normal condition for me. What if could be happen car accident, because off tires problem?

The audi q5 was new clean and rides great

Hertz sorted out the cock-up with car at Terminal 20 mins away from where easyrent said it was - so good there. On neg side really long drop off plus agent trying to get money for scratch that was tree gum. This is normal at Malpensa beware

Easy to use decent value

easy to pick up the car and quick

all smooth

The car was as requested, a few little scratches but overall very good. The counter staff on pick up and drop off were excellent. The sales counter staff however weren’t are letting you down. Poorly signed Rhodium branding within Goldcar signage isn’t easy to spot. The sales counter staff were then too pushy over insurances that I already had. Oh and thanks for offering me insurance initially at €230 then reducing this to €180 when I turned it down the first time, that really is just unprofessional and takes me for a fool. Once I had turned down the insurance I was treat like an inconvenience and moved on quickly without a lot of instruction on what to do next. Very poor

EasyRentCars makes it exactly that, easy to rent cars. Great service at a great price and no focus on pushing extras. Well done, excellent experience

We never got our rental car since Rhodium sold it over to Goldcar company and Goldcar said they dont have car for us and we should call Rhodium and when we called Rhodium they never picked up the call. With long flight and a small baby with us it was horrible time at the airport.

Car wasn’t ready on arrival even though I was on time so had to wait 30 minutes longer than I should have but after that everything went smoothly.

Very easy to book, helpful online chat and great prices.

Our booked car was not available. Our credit card for some reason was showing in the Hertz system as Debit card so the only available car was old VW Polo full of scratches. We spent over 1hour in line at counter. The returning was very fast and smooth.

Everything went great

I used your customer service several times and was a quick and helpful answer. You surprised me very much both in price and in service. Thanks for everything.

The people who work in centauro are so bad and rude . Only only respect lady I think she’s form Venezuela I don’t know what’s her name .

Amazing site with good price

Excellent service!

Yes. It did. I am impressed. Only issue was with no Apple Car Play.

I will book again.

a) We had a long waiting time at the time of picking up as there was a Huge queue of people waiting. After a long flight this was painful. b) the staff during drop off was rude, he ignored me and picked a client who came after me and wouldn't listen to anything I said

Paid extra for booking a Ford fiesta but got a Vauxhall corsa which was cheaper to book. They didn't have the car I booked and downgraded me

The car was nice, though it had some outer cosmetic damage from the previous rides. Didn't mind it, because everything was functional and the price was great. The rental process was easy, but you have to keep in mind that there are too many people renting the car at Milano Airport - I was 17th in line and with the 4 counters it took about an hour. The only big gripe I have - I forgot my wallet with driving license in the car and though I did call and wrote an email when I found it missing 10 hours later in another country I'm still waiting for the answer to my request! They said they are currently too busy to look for it and it's been 18 hours.

I was reluctant first to try the service because I always used another famous site, but the deals I've found here were too tempting. And it even got better when the Price Protection kicked in. A week before the date I got warning that the price was down and I managed to rebook the car paying 60% less. This is an exceptional service, thank you!