QEEQ

Excellent rental experience

About GREEN MOTION: 9.8 /10
Like: We didn't have to wait in line, either for pickup or drop off. The price of the rental was very reasonable. We were given a free upgrade to a larger yet still fuel efficient vehicle, and the car had GPS, which would have cost us substantially more than the total price of the rental if we had to pay for it.
Dislike: Although you can pick up or drop off your car between 06:00 and 22:00 at their Heathrow Airport location, you can only call them (or any other Green Motion office) between 09:00 and 17:00. Also, we had to pay 9 pounds each for my wife and me to ride the Hoppa Bus from Heathrow to Green Motion and back again. While the car rental broker company, EasyRent, said that we would not be reimbursed for this fee, the supplier, Green Motion, said that we would, and we have not yet resolved this issue.
Reviewed: Tue, Sep 25, 2018
Economy | Volkswagen Polo or similar

Relevant Reviews on GREEN MOTION London Heathrow Airport

L.Su

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Full Size Van | Mercedes-Benz Vito or similar
“EasyRentalCars.Com is excellent but GreenMotion is not a pleasure to deal with”
About GREEN MOTION: 7.0 /10
Staff becomes rude when I decide not purchase additional car insurance. Vehicle has engine oil warning and coolant level warning after I drive away.
About QEEQ: 10.0 /10
Reviewed: Sun, Dec 22, 2019

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Medium SUV | Honda CR-V or similar
“Great booking and car, terrible service at pick up counter”
About GREEN MOTION: 7.7 /10
Tried to sell more insurance coverage with big big push. Made customer to take specific photos and videos of car before start of use. Did not give any signee paper after return.
About QEEQ: 8.0 /10
Booking was easy
Reviewed: Tue, Dec 10, 2019

Ms O Reynolds

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Economy | Volkswagen Polo or similar
“WILL NEVER EVER BOOK WITH EVEN IF IT WAS FREE”
About GREEN MOTION: 2.0 /10
Absolutely terrible experience please listen to ALL the bad reviews I didn't and regretted it immediately. I waited nearly 2.5 hours after coming 30 mins early due to reading the reviews about the wait time,I ending up having to reschedule a business meeting. Customer service from one of the customer advisor was nothing less than disgusting an blatantly racist! If you aren't of south asian decent dont bother wasting you time or money. I wish I could remember his name I’m writing this reviews months later.He called south asia man that was behind me forward I pointed out I had been waiting and he then refused to serve me as I had raised my voice, I said I know the reason why he didnt want to serve me he then said you would serve me clearly embarrassed by my intelligence, hos coworker even told him to chill because i would speak to the manager to which he replied he doesnt care!At this point he coworker said he would serve me once he had finished with his customer, the rude one then left to have a cigarettes leaving waiting customers. I was also charge £40 ontop of online price my advise go to eurocar of thrifty its £20 more bt no extra added fee and great customer service I would NEVER GO BACK AGAIN
About QEEQ: 10.0 /10
Reviewed: Mon, Oct 7, 2019

A.Merchaant

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Economy | Volkswagen Polo or similar
“AVERGAE”
About GREEN MOTION: 5.0 /10
WE HAVE STILL NOT RECD THE TRANSFER MONEY WHICH WE PAID FROM AIRPORT TO HOLIDAYINN GREEN MOTION SITE WHICH WAS ASSURED BY GREEN MOTION
Reviewed: Thu, Jun 6, 2019

Seema

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Mini | Fiat 500 or similar
“Quick, easy, hassle free, great car”
About GREEN MOTION: 8.3 /10
Quick and easy service. The car was clean and had loads of great features. Also an upgrade from the Fiat 500, I got a Peugeot 208. Such great value for money. Friendly staff. No complaints from me.
About QEEQ: 10.0 /10
Had never used Easy rent cars before, but will again, the price drop rebooking service was fantastic. So cheap that I cancelled my 1 day booking and extended it to 10.
Reviewed: Thu, May 9, 2019

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