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Excellent rental experience

About GREEN MOTION: 9.8 /10
Like: We didn't have to wait in line, either for pickup or drop off. The price of the rental was very reasonable. We were given a free upgrade to a larger yet still fuel efficient vehicle, and the car had GPS, which would have cost us substantially more than the total price of the rental if we had to pay for it.
Dislike: Although you can pick up or drop off your car between 06:00 and 22:00 at their Heathrow Airport location, you can only call them (or any other Green Motion office) between 09:00 and 17:00. Also, we had to pay 9 pounds each for my wife and me to ride the Hoppa Bus from Heathrow to Green Motion and back again. While the car rental broker company, EasyRent, said that we would not be reimbursed for this fee, the supplier, Green Motion, said that we would, and we have not yet resolved this issue.
Reviewed: Tue, Sep 25, 2018
Economy | Volkswagen Polo or similar

Relevant Reviews on GREEN MOTION London Heathrow Airport

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Economy | Volkswagen Polo or similar
“Don't use Green Motion”
About GREEN MOTION: 7.0 /10
This company try to rip you off in as many ways as they possibily can. Be very very very carefull.
Reviewed: Mon, Aug 5, 2019

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Mini | Fiat 500 or similar
“The car was fine, the drop off good but the insurance up sell was predatory and very off putting”
About GREEN MOTION: 6.3 /10
I felt that Green Motion used a VERY slow collection process to 'intimidate' customers into taking comprehensive insurance. The 'information' video went on and on and on about how long it would take to find and note every mark on the car before you drove off on it - with the implicit message being that if you didn't do this you would definitely be charged for all marks on return of the vehicle. In addition to this, if you didn't take comprehensive insurance, the deposit taken from your credit card was massively more.
About Qeeq: 8.0 /10
Reviewed: Fri, Jun 28, 2019

n.virani

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Economy | Volkswagen Polo or similar
About GREEN MOTION: 10.0 /10
Good customer service
About Qeeq: 10.0 /10
Top of all car rental companies in UK
Reviewed: Sat, Jun 1, 2019

Seema

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Mini | Fiat 500 or similar
“Quick, easy, hassle free, great car”
About GREEN MOTION: 8.3 /10
Quick and easy service. The car was clean and had loads of great features. Also an upgrade from the Fiat 500, I got a Peugeot 208. Such great value for money. Friendly staff. No complaints from me.
About Qeeq: 10.0 /10
Had never used Easy rent cars before, but will again, the price drop rebooking service was fantastic. So cheap that I cancelled my 1 day booking and extended it to 10.
Reviewed: Thu, May 9, 2019

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Mini | Fiat 500 or similar
“Slow”
About GREEN MOTION: 7.7 /10
Allow extra time to pick up your vehicle the office is tiny and busy. I had to wait outside when I first got there as it was jam packed. You when have to walk to the other side of the hotel to collect your car.
About Qeeq: 10.0 /10
Reviewed: Wed, Jan 30, 2019

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