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Great experience but ask the right questions and check the small print. As with all life!!!

About GREEN MOTION: 8.7 /10
We were running late and needed to contact Green motion. They did not answer their phone or respond to emails. In the end we were able to contact Easyrent cars and both Lisa and Tania were amazing. I suggest you get additional staff to answer the phone to avoid unnecessary anxiety of there are mishaps with collection. When we did arrive, the staff at Greemotion were amazing, and there is no way they could have answered the phone as they were way too busy.
About Qeeq: 8.0 /10
Reviewed: Wed, Aug 7, 2019
Mini | Fiat 500 or similar

Relevant Reviews on GREEN MOTION London Heathrow Airport

Ms O Reynolds

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Economy | Volkswagen Polo or similar
“WILL NEVER EVER BOOK WITH EVEN IF IT WAS FREE”
About GREEN MOTION: 2.0 /10
Absolutely terrible experience please listen to ALL the bad reviews I didn't and regretted it immediately. I waited nearly 2.5 hours after coming 30 mins early due to reading the reviews about the wait time,I ending up having to reschedule a business meeting. Customer service from one of the customer advisor was nothing less than disgusting an blatantly racist! If you aren't of south asian decent dont bother wasting you time or money. I wish I could remember his name I’m writing this reviews months later.He called south asia man that was behind me forward I pointed out I had been waiting and he then refused to serve me as I had raised my voice, I said I know the reason why he didnt want to serve me he then said you would serve me clearly embarrassed by my intelligence, hos coworker even told him to chill because i would speak to the manager to which he replied he doesnt care!At this point he coworker said he would serve me once he had finished with his customer, the rude one then left to have a cigarettes leaving waiting customers. I was also charge £40 ontop of online price my advise go to eurocar of thrifty its £20 more bt no extra added fee and great customer service I would NEVER GO BACK AGAIN
About Qeeq: 10.0 /10
Reviewed: Mon, Oct 7, 2019

M.Douh

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Compact | Volkswagen Golf or similar
“Amazing Car, you only have to pay for unlimited mileage which is around 8 a day, will hire again.”
About GREEN MOTION: 9.7 /10
Cars always exceed expectations, full option, clean great car, very long queue due to bank holiday which is understandable, people at the counter were friendly but of course they have to try to sell insurance, just make sure you know exactly what you want when you get there and you won't get more offers.
About Qeeq: 10.0 /10
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Reviewed: Thu, Aug 29, 2019

C.Jeffery

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Compact | Volkswagen Golf or similar
“After the initial delay at pick up everything went smoothly”
About GREEN MOTION: 7.7 /10
There was a queue for over two hours and the staff were taking a minimum of 30 minutes per person. Most customers had not been informed what paperwork was required - Although we had everything needed
Reviewed: Mon, Jul 1, 2019

n.virani

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Economy | Volkswagen Polo or similar
About GREEN MOTION: 10.0 /10
Good customer service
About Qeeq: 10.0 /10
Top of all car rental companies in UK
Reviewed: Sat, Jun 1, 2019

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Economy | Volkswagen Polo or similar
“Car great . Service terrible.”
About GREEN MOTION: 8.0 /10
Agent was not able to honour the price agreed. He insisted I paid for additional insurance I did not want or need as I have a credit card that covers car insurance. He repeated refused to accept my position. He just said he could not let me have car without an extra insurance payment that was four times the cost of the rental itself. The only choice he gave me was to take it or walk away with no car. I shall never book with them again unless this issue is explained properly.
Reviewed: Mon, Feb 18, 2019

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