QEEQ
About GREEN MOTION: 3.3 /10
Rude staff
About QEEQ: 8.0 /10
Easy service
Reviewed: Sun, Oct 6, 2019
Compact | Volkswagen Golf or similar

Relevant Reviews on GREEN MOTION London Heathrow Airport

Jason

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Economy | Volkswagen Polo or similar
“Terrible and scan from Green Motion.”
About GREEN MOTION: 2.7 /10
Green Motion is trapping customer without optional insurance to deduct full deposit of GBP 1,205 by whatever reason. I saw another customer accused for a hairy like scratch only can be seen with a torch illumination when I lined up for pickup. When I picking up the car, their staff never go for car checking claimed due to raining. He just told me to check myself. However, due to raining and early morning at 7am, it is difficult to check clearly but only have to drive as is. But, found a scratch at the bottom later. When the car returned, their staff insisted the damage was by me. But, I explained it wasn't and found that after the car dried few days later. Then, their staff claimed told me there is 24 hours extension for me to check the car and report damage if any. However, it never happened in fact. We argued but he insisted nothing he could do. Asked me to write down the explanation at the return document and sign. He said their CS will contact me to understand. If compensation still need, there will be a repair cost assessment to confirm the money need to deduct from the deposit. However, my credit card statement shown the deposit was deducted in FULL before any repair cost assessment was received and confirmed. This is completely a scam.
About QEEQ: 8.0 /10
Reviewed: Thu, Oct 24, 2019

Ms O Reynolds

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Economy | Volkswagen Polo or similar
“WILL NEVER EVER BOOK WITH EVEN IF IT WAS FREE”
About GREEN MOTION: 2.0 /10
Absolutely terrible experience please listen to ALL the bad reviews I didn't and regretted it immediately. I waited nearly 2.5 hours after coming 30 mins early due to reading the reviews about the wait time,I ending up having to reschedule a business meeting. Customer service from one of the customer advisor was nothing less than disgusting an blatantly racist! If you aren't of south asian decent dont bother wasting you time or money. I wish I could remember his name I’m writing this reviews months later.He called south asia man that was behind me forward I pointed out I had been waiting and he then refused to serve me as I had raised my voice, I said I know the reason why he didnt want to serve me he then said you would serve me clearly embarrassed by my intelligence, hos coworker even told him to chill because i would speak to the manager to which he replied he doesnt care!At this point he coworker said he would serve me once he had finished with his customer, the rude one then left to have a cigarettes leaving waiting customers. I was also charge £40 ontop of online price my advise go to eurocar of thrifty its £20 more bt no extra added fee and great customer service I would NEVER GO BACK AGAIN
About QEEQ: 10.0 /10
Reviewed: Mon, Oct 7, 2019

V.Ivanovs

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Economy | Volkswagen Polo or similar
“Very bad.”
About GREEN MOTION: 6.0 /10
Your price on the site does not match the amount you have to pay. About additional payment of insurance, the client finds out only on the pick-up point. All this looks like fraud towards the client .
Reviewed: Sun, Aug 4, 2019

Samir

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Mini | Fiat 500 or similar
About GREEN MOTION: 8.7 /10
It would be better to describe the way much clearer and from Heathrow Airport to your location, find it very difficult to locate the shuttle and the right terminal. I ended up taking the TFL buses. Also make it simple to just say that your office is actually the Holiday Inn building, rather than a door number and a street name etc... Thanks
About QEEQ: 10.0 /10
Reviewed: Tue, Jul 23, 2019

n.virani

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Economy | Volkswagen Polo or similar
About GREEN MOTION: 10.0 /10
Good customer service
About QEEQ: 10.0 /10
Top of all car rental companies in UK
Reviewed: Sat, Jun 1, 2019

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